Community Manager

Fairfield Residential; Los Angeles (CA); On-site; USD 71,000 - 93,000; Full time

Benefits offered by this job

Paid time off

401(k) matching

Medical, dental & vision insurance

Flexible spending account

Life insurance

Volunteer time off

Job summary

Fairfield Residential in Los Angeles is seeking a Community Manager for a Chroma property with up to 299 units. You will lead a dynamic team, oversee budgets and financial reporting, and ensure residents love where they live. The role blends leadership, operations, and customer service in a fast-paced setting.

On-site living may include an apartment allowance. The ideal candidate has 3+ years of multifamily property management experience, strong financial acumen, and a passion for customer

Qualifications

• High school diploma or equivalent required; Bachelor's degree preferred.
• Real Estate license in specific markets preferred.
• Industry certification preferred.
• Valid driver's license may be required.
• 3+ years of hands-on property management experience.
• Multifamily property experience required.
• Strong understanding of financial statements (budget, P&L, GL).
• Experience in writing and maintaining budgets.

Responsibilities

• Lead and develop teams by recruiting, coaching and motivating staff.
• Drive financial performance with budgets and reporting.
• Ensure operational excellence, occupancy and rent goals.
• Elevate marketing and customer service for resident satisfaction.

Skills

Property management

Multifamily experience

Budgeting

Financial reporting

Microsoft Office

Fair housing laws

Leadership

Customer service

Flexible schedule

Education

High school diploma or equivalent

Bachelor's degree preferred

Real Estate license preferred

Industry certification preferred

Tools

Yardi

Job description

Community:

Chroma

Number of Units:

275

About Fairfield

If you're driven and looking for a collaborative workplace that makes a difference, you just might be a fit for Fairfield! We are a leader in the multifamily housing industry and we're passionate about creating exceptional apartment living. As we continue to grow, we're dedicated to investing in our people. Our culture is built on trust, support, and the drive to do great work. Whether you're launching your career or bringing years of experience, you'll find opportunities to make an impact, develop your skills, and be part of something bigger. Come build your future with us!

About the Role

As a Community Manager for a property with up to 299 units, you'll lead a dynamic team, manage financial performance, and ensure residents love where they live. This role combines leadership, operations, and customer service in a fast-paced environment.

The Community Manager at Chroma is eligible for a 100% apartment allowance if living on-site.

What You'll Do

Below is a snapshot of what this role is all about. While there is more to it, this is the core focus.

Lead and Develop Teams

• Recruit, coach, and motivate a high-performing team.
• Foster a culture of collaboration and compliance.
• Provide ongoing feedback and guidance.

Drive Financial Performance

• Manage property budgets and financial reporting.
• Identify cost-saving and revenue-generating opportunities.
• Oversee collections and legal processes when needed.

Ensure Operational Excellence

• Maintain occupancy and rental rate goals.
• Conduct property inspections and investor tours.
• Coordinate seamless resident move-ins.

Elevate Marketing and Customer Service

• Execute marketing programs and maintain accurate online presence.
• Build resident satisfaction through retention strategies.
• Address and resolve resident concerns professionally.

Why You'll Love Fairfield

We're all about creating communities that people are proud to call home. Being a part of Fairfield means more than a rewarding career with personal growth. It's a partnership, working alongside colleagues in an open-dialogue environment that encourages growth and the sharing of ideas. We know that our associates are a key ingredient to our success, and we're proud to reflect that in our culture.

• Driven by Vision: We are a vertically integrated operator and investment manager in the multifamily sector with in-house development, construction, acquisition, and property and asset management services. As we continue to grow, we want you to grow with us.
• Career Growth & Learning: Fairfield values new ideas at every level. We offer training, coaching, and mentoring to help associates develop their careers and inspire them to create change for the better.
• Culture of Collaboration: Enjoy a professional, supportive environment where we work together to drive meaningful impact.
• A Company that Cares: We are proud to offer robust benefit packages with a focus on both quality of care and affordability. We offer competitive compensation plans, 401(k) matching, and paid time off, including sick days and volunteer time off (VTO) to support causes that matter to you.

What We're Looking For

• High school diploma or equivalent required; Bachelor's degree preferred.
• Real Estate license required in specific markets, otherwise preferred
• Industry certification preferred.
• Valid driver's license may be required.
• 3 or more years of hands‑on property management experience.
• Multifamily property experience required.
• A successful track record as a supervisor is preferred.
• Strong understanding of financial statements such as budget, financial reports, P&L Statements, General Ledger, etc.
• Experience in writing and maintaining budgets.
• Strong knowledge of Microsoft Outlook, Word, and Excel.
• Strong knowledge of Yardi or other property management accounting software.
• Strong understanding of federal, state, and local fair housing laws and provisions.
• A previous track record of maintaining occupancy and net operating incomes in multi‑family property management positions.
• Ability to work a flexible schedule to include weekends, evenings, and some holidays.

Estimated Rate of Pay

$71,217.39 - $92,582.61

This position is exempt; the range above reflects annual salary.

The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements:

• Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)
• Matched 401(k)
• Medical, dental & vision insurance
• Flexible spending account
• Life insurance

* Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.

Job duties for this position include: work safely and cooperatively with others, including supervisors; adhere to performance standards despite stressful conditions; communicate effectively and respectfully to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations. The material duties of this position involve access to our residents' homes, both when they are present and when they are not. The material duties of this position also involve access to the confidential information of our residents, including their financial information. Criminal history may have a direct, adverse, and negative relationship with this job duty. Pursuant to the Los Angeles, San Francisco, and San Diego County Fair Chance Ordinances, the California Fair Chance Act, and any other applicable law, we will consider for employment qualified applicants with arrest and conviction records.