Community Manager

AG Living; Irving (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

AG Living seeks a Community Manager to oversee operations, resident relations, and financial performance for a multi-family property in Irving, TX. You will lead a team, set expectations, and ensure a high standard of service.

You will develop budgets, manage leasing strategies, and coordinate maintenance, while upholding compliance and fair housing policies. The role emphasizes community building and proactive leadership.

Qualifications

• Experience leading property management teams.
• Strong communication and resident relations skills.
• Experience with budgeting and financial reporting.

Responsibilities

• Lead a highly skilled team through recruitment, coaching, and development.
• Provide guidance to the property management team and promote teamwork.
• Set performance expectations and provide ongoing training.
• Foster resident engagement and coordinate community events.
• Develop budgets, monitor finances, and optimize occupancy and revenue.
• Oversee vendor relationships, repairs, and compliance.

Skills

Leadership

Team management

Recruitment

Coaching

Mentoring

Budgeting

Financial reporting

Marketing strategy

Resident relations

Compliance

Job description

JOB SUMMARY

The Community Manager is a dynamic leader responsible for overseeing all aspects of our multi-family property's operations, resident relations, and financial performance. Your responsibilities will be to lead a successful team, foster a sense of community, and ensure the property's success.

VALUES MODELED:

• RESPECT: Treat people with courtesy and kindness, valuing inclusion and diversity.
• ACCOUNTABILITY: Honor commitments, focus on delivering solutions, and take ownership of responsibilities.
• INTEGRITY: Act with honesty, honor, and transparency in all activities.
• SERVICE: Be socially conscious, proactive thinkers, committed to improving well-being.
• EXCELLENCE: Strive for excellence, adapt, innovate, and exceed expectations.

Leadership

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Utilize effective recruitment, coaching, motivation, and development techniques to lead a highly skilled team.
• Provide guidance and mentorship to the property management team, promoting teamwork and a positive work environment.
• Set performance expectations, conduct regular team meetings, and provide ongoing training and development.

Resident Relations

• Cultivate a positive living environment by promoting resident engagement, communication, and community events.
• Address resident inquiries, concerns, and issues promptly and professionally to ensure resident satisfaction.
• Coordinate maintenance, repairs, and improvements for a well-maintained property.

Financial Management

• Develop and manage property budgets for cost-effective operations, revenue growth, and expense control.
• Monitor rent collection, accounts receivable, and financial reporting to ensure compliance with company policies.
• Develop and implement leasing strategies to optimize occupancy rates and revenue.

Vendor And Partner Relationships

• Collaborate with external vendors, contractors, and partners to ensure high-quality services, timely repairs, and cost-effective solutions.

Compliance And Regulations

• Ensure compliance with local, state, and federal regulations, fair housing laws, and property policies.
• Maintain accurate and up-to-date records and documentation related to property operations.

Marketing And Branding

• Develop and implement marketing strategies to attract and retain residents, enhance the property's online presence, and showcase its unique features.