Community Manager

Denton Floyd Real Estate Group; Franklin (VA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Parental leave

Vision insurance

Family atmosphere

Job summary

Denton Floyd Real Estate Group is seeking an energetic Community Manager for our Franklin, IN team. You will deliver professional customer service, handle rent collection, and coordinate move-ins while maintaining accurate resident files.

You will work closely with a Maintenance Team, ensure standards are met, and communicate effectively with residents, vendors, and the Property Manager. A high school diploma and 2+ years of property management experience are required.

Qualifications

• High school education or equivalent required.
• Two years minimum experience in residential property management required.
• Customer-focused approach.
• Excellent interpersonal and communication skills.
• Proficiency with MS Office and basic tech.
• Ability to organize and prioritize multiple tasks in a fast-paced environment.
• Valid driver’s license and current automobile insurance required; own vehicle.
• Must pass drug screen and criminal background check.

Responsibilities

• Provide professional and friendly customer service to residents.
• Collect rents and prepare receipts and late notices.
• Compose correspondence and documents; answer phones and greet residents professionally.
• Maintain resident and file documentation accurately.
• Coordinate move-ins and ensure inspections meet standards.
• Coordinate daily activity of Maintenance Team.

Skills

Customer service

People skills

Communication

MS Office

Organization

Time management

Spanish (nice to have)

Education

High school diploma or equivalent

Tools

MS Office

Job description

About us

Denton Floyd Real Estate Groupis looking for an energetic Community Manager to join our Franklin, IN team. We have a culture of teamwork, cooperation with other team members, and a family atmosphere that sets us apart.

Denton Floyd is well-capitalized and has a proven record of year-over-year growth. We are involved in the ownership and management of multi-family communities. A successful team member in this role will be well-positioned to grow professionally as the company grows.

Responsibilities:

• Professional and friendly customer service.

• Collection of rents and preparation of receipts and late notices.

• Compose correspondence and documents; Answer phones and greet residents in a professional manner.

• Maintain professional communication with residents, applicants and representatives of other companies.

• Maintain all residents files, ensuring completeness and accuracy of all paperwork and documentation.

• Maintain a calendar of scheduled move-ins, ensuring all move-in appointments are completed and all apartments inspected and compliant with established standards prior to move-in.

• Coordinate daily activity of Maintenance Team.

• High school education or equivalent is required.

• Two years minimum experience in residential property management required.

• Customer-focused approach

• Great with people- warm, friendly and helpful both in person and on the phone.

• Maintain a professional, courteous manner with all residents, vendors, contractors, team members and Property Manager at all times.

• Possess dynamic attitude, superior customer service, verbal communication, written communication and follow up skills.

• Excellent interpersonal skills, attention to detail and strong organizational skills, especially in a fast-paced, deadline-oriented environment.

• Ability to organize and prioritize numerous tasks and complete them under time constraints.

• Proficient in MS Office.

• Ability to work 40 hours and must be available for overtime and weekends as needed.

• Ability to speak Spanish a plus, but not required.

• Valid driver’s license and current automobile insurance are required; position requires own vehicle to fulfill all of the job’s functions.

• Must be able to pass drug screening and criminal background check.

Denton Floyd provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, and complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

• Family atmosphere.
• Competitive pay with eligibility for monthly and quarterly bonuses.
• Competitive employee benefits with immediate eligibility.
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance