Community Manager

Carlisle Residential Properties; Fayetteville (NC); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

Retirement plan

Vision insurance

On-site Living Discount

Job summary

Carlisle Residential Properties in Fayetteville, NC is seeking a full-time Community Manager to lead all aspects of community operations, including leasing, maintenance oversight, budgeting, and reporting, in coordination with the Regional Manager.

The role requires at least two years of residential management experience, strong customer service, and proficiency with property management software (Yardi). On-site work with resident events and vendor coordination.

Qualifications

• High school diploma or equivalent.
• Minimum two years of residential property management experience.
• Yardi experience desired.
• Strong understanding of financial reporting and budgeting.
• Excellent communication and leadership skills.
• Computer literacy and property management software proficiency.
• Valid driver’s license and reliable transportation.
• Commitment to exceptional customer service.

Responsibilities

• Hire, train, evaluate, and coach on-site staff.
• Prepare and submit daily, weekly, and monthly reports.
• Oversee leasing and marketing of vacant apartments.
• Assist residents and respond to inquiries.
• Process applications and finalize lease paperwork.
• Collect rent and manage invoices; coordinate collections.
• Inspect property, common areas, and units; complete reports.
• Ensure make-ready apartments for new residents.
• Organize resident events and community activities.
• Manage vendor bidding and capital projects; oversee renovations.
• Perform additional duties as assigned.

Skills

Property management

Budgeting

Financial reporting

Leadership

Customer service

Education

High school diploma or equivalent

Tools

Yardi

Job description

We are seeking a full-time Community Manager in Fayetteville, North Carolina, as we continue to grow our portfolio of properties across NC!

The Community Manager is responsible for leading and directing all phases of community operations. Specific areas of responsibility include personnel functions, leasing, overseeing community maintenance, monitoring market conditions, and partnering with the Regional Manager to ensure timely reporting of all financial and leasing metrics and management of annual budget. Qualified professionals will have at least two years of property management experience.

Essential Functions and Position Responsibilities:

• Performs duties associated with a supervisory position such as hiring, training, evaluating, and providing performance feedback and coaching of all on-site employees.
• Ensures completion of various daily, weekly, and monthly reports in a timely and accurate manner
• Oversee and participate in all aspects of leasing and marketing vacant and upcoming apartments
• Assist residents, answer the telephone and responding to emails
• Assist team with all necessary leasing tasks from the application workflows to finalizing and explaining lease paperwork
• Collect rent, file court papers as necessary, complete move out accounting and prepare accounts for collections as needed
• Inspect property common areas, models, and vacant units on a regular basis. Complete community inspection reports as requested
• Ensure make ready apartments are ready for new residents
• Assist with organizing, planning, and participating in resident and community social events
• Process the payment of all invoices in a timely manner
• Assist in obtaining bids for services and capital projects and develop positive relationships with vendor partners
• Manage renovation program
• Additional duties as assigned

Education and Desired Experience:

• A high school diploma or equivalent
• A minimum of two years of residential management experience, property management, including supervisory responsibility, is required
• Yardi experience desired
• Must have strong understanding of financial reporting and budget process, including but not limited to- reporting on financial statements, explaining variances in actuals to budget, preparing budgets, completing narratives related to property financial performance
• Excellent communication, organizational, and leadership skills are necessary for success in this role
• Computer literacy and strong working knowledge of property management software and other necessary programs required
• Valid driver’s license and reliable transportation required
• Must demonstrate ability to provide exceptional customer service

Carlisle Residential Properties is an Equal Opportunity Employer

Job Type:

Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance
• On-site Living Discount

Schedule:

• 8-hour shift
• Monday to Friday
• Weekends as needed

Work Location:

In person