Community Manager

Blue Castle Agency; Dallas (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Performance-based bonus

Medical coverage

Dental and vision

Life and AD&D insurance

401(k) with company match

Generous PTO and paid holidays

Job summary

Blue Castle Agency in Dallas–Fort Worth, TX is hiring a Community Manager to run on-site operations and lead the team. You will partner closely with the on-site sales team, ensure homes are ready to show, and drive NOI, occupancy, and collections to meet targets.

You will coach staff, manage vendors and capital projects, and uphold Fair Housing standards while delivering a resident experience that residents are proud to call home.

Qualifications

• 3+ years of leadership or sales experience in housing or property management.
• Comfortable owning a P&L and making strategic calls.
• Experience building and coaching teams.
• Knowledge of Fair Housing Standards and landlord-tenant law.
• Strong organizational skills for coordinating vendors and capital projects.
• Genuine care for the resident experience.
• Clear, confident communication with teams and residents.

Responsibilities

• Build and coach a high-performing team culture.
• Partner with on-site sales to ensure homes are ready to show.
• Hit monthly and quarterly targets for NOI, occupancy, and collections.
• Run regular one-on-ones with direct reports and coach on goals.
• Manage expenses to protect NOI and vendor spend.
• Ensure rent is billed and collected; handle notices per law.
• Maintain grounds and manage vendors and improvement plans.
• Flag capital needs and coordinate with Regional VP and projects team.
• Deliver a resident experience that encourages renewals.

Skills

Leadership experience

Sales experience

P&L ownership

Team coaching

Communication skills

Job description

Community Manager
Dallas–Fort Worth, TX
Competitive base + performance-based bonus (bonus details to follow)

OVERVIEW

A manufactured housing community in the Dallas–Fort Worth area of Texas is hiring a Community Manager to run on-site operations and lead the team. You'll partner closely with a dedicated on-site sales team, keep the numbers on track, and make sure the community runs the way residents expect.

WHAT YOU'LL DO

• Build and sustain a high-performing team culture, and coach your team around shared community and company goals
• Partner closely with the on-site sales team dedicated to your community — keep homes ready to show and clear the way for them to sell
• Hit (or beat) your community's monthly and quarterly targets for net operating income, occupancy, and collections
• Run regular one-on-ones with each direct report, coaching on goals and performance
• Track and protect a positive net operating income by managing vendor, supplier, and staff spend closely
• Make sure rent is billed accurately and collected on time, and execute required legal notices and payment agreements in compliance with state law and Fair Housing Standards
• Keep homesites and common areas looking the way residents are proud to call home — manage grounds vendors and follow through on mystery-shop action plans
• Flag capital project needs and property risks to your Regional VP and the capital projects team, and keep site access, scheduling, and vendor logistics on track for any work underway
• Build a resident experience people want to renew — resolve tickets with urgency and empathy, keep ledgers and billing accurate, and keep work orders moving inside 48 hours

WHY YOU MATTER

Residents notice when a community is run well — the calls you make about your team, how issues get handled, and whether the place feels cared for are what keep people here and keep the numbers where they need to be.

WHAT IT TAKES

• 3+ years of leadership or sales experience — manufactured housing or property management background is welcome, but not required
• Comfortable owning a P&L and making the calls that protect it
• A track record of building and coaching a team, not just managing one
• Working knowledge of Fair Housing Standards and state landlord-tenant law, or the ability to get there fast
• Organized enough to keep vendor coordination, capital projects, and day-to-day admin moving at the same time
• A genuine care for the resident experience, not just hitting the numbers
• Clear, confident communication — with your team, your sales partners, and your residents

THE PERKS!

• Performance-based bonus potential (amount to be confirmed)
• Medical coverage (Aetna PPO or HDHP, with Garner reimbursement and HSA options)
• Dental and vision through Unum
• Employer-paid $25,000 life and AD&D insurance
• 401(k) with a 6% company match
• Generous PTO and paid holidays