Community Manager

Sun Communities; Converse (TX); Sur place; USD 55 000 - 85 000; Plein temps

Avantages offerts par ce poste

Comprehensive Medical & Prescription

Dental & Vision Plans

On-Site Fitness Center

401(k) with company match

Paid time off & holidays

Tuition Reimbursement

Résumé du poste

Sun Communities is seeking a Community Manager to oversee all aspects of a residential community in Texas. You will handle marketing, leasing, maintenance, budgeting, and resident relations while ensuring high standards of service.

The role requires 24/6 on-call availability, strong supervisory skills, and compliance with fair housing laws. Housing on-site is provided, with a comprehensive benefits package and opportunities for growth.

Qualifications

• Bachelor's degree in Real Estate, Hospitality, or Business required or preferred.
• 2 years property management experience required, including supervisory duties.
• 6 months sales and leasing experience preferred.
• Strong organizational and leadership abilities.
• Knowledge of fair housing laws and basic accounting concepts.

Responsabilités

• Markets homes for sale (new/pre-owned/brokered) and prepares listing documents.
• Oversees rent collection, posting, and deposit of income; manages delinquencies.
• Handles evictions per Sun policies and maintains compliance with regulations.
• Codes and approves invoices for operating and sales expenses.
• Responds to resident issues with timely solutions within guidelines.
• Coordinates team selection and development; ensures policy compliance.
• Manages LPPs including repairs, leasing, sales, refurbishments, and follow-ups.
• Ensures compliance with federal, state, and local fair housing laws.
• Reviews residency applications; processes approvals/denials.
• Initiates lease renewals and rent increase letters; communicates measures.
• Consults with Regional VP on actions lacking established guidelines.
• Inspects and recommends purchase/renovation of homes.
• Prepares sites for Sun Homes models and coordinates with maintenance for move-ins.
• Responds to on-site emergencies following standard procedures.
• Ensures safety policy compliance and timely incident reporting.
• Maintains Sun curb appeal standards across the community.
• Assists with budget preparation and CapEx planning; provides data.
• Reports deficiencies impacting community operations; assists accounting.
• All other duties as assigned.

Connaissances

Leadership

Communication

Microsoft Office

NetSuite

Driver's license

Formation

Bachelor's degree in Real Estate, Hospitality, or Business

2 years property management experience

Outils

NetSuite

Microsoft Office

Description du poste

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The Community Manager is responsible for the overall operation, financial performance, and resident satisfaction within the community. This role serves as the primary point of contact for residents and requires 24/6 on-call availability. Key responsibilities include overseeing administrative functions, marketing, leasing, and the sale of both new and pre-owned homes. The Community Manager also manages property maintenance, budgeting, team performance, and fosters strong resident relations to ensure a positive living environment.

Job Duties

• Markets models, pre-owned & brokered homes for sale; prepares documents to list and sell homes (Essential)
• Manages the rent collection process including collecting, posting, and depositing income from leasing of rental sites and homes, as well as collecting on delinquent debts (Essential)
• Handles delinquencies & approves eviction proceedings while adhering to Sun’s policies (Essential)
• Monitors, codes, and approves all invoices for operating expenses & sales related costs (Essential)
• Resolves complaints and responds to issues in a timely manner; offers solutions consistent with guidelines (Essential)
• Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
• Manages LPPs, including repairs, leasing, sales, refurbishments, re-leasing, closing, and follow-up on service requests
• Ensures compliance with federal, state, and local agencies that regulate fair housing laws and community operations
• Reviews and approves/denies residency applications
• Initiates lease renewals and rent increase letters, ensuring timely distribution
• Consults with RVP to determine the best course of action in the event a situation does not have an established guideline
• Inspects and recommends purchase and renovation of used/repossessed homes
• Prepares sites for Sun Homes models; coordinates with maintenance to ensure vacant sites are prepared for move-ins
• Handles emergencies that arise onsite, ensuring adherence to standard procedures
• Ensures compliance of safety policies; completes incident reports in a timely manner
• Ensures that community appearance is maintained to Sun’s curb appeal standards
• Assists with preparation of budgets; provides accurate data to assist in CapEx and expansion needs
• Reports deficiencies that would adversely affect the operation of the community
• Reviews and compiles property accounting reports for the Accounting team
• All other duties as assigned

Requirements

• High School Diploma or GED (Required)
• Bachelor's Degree in Real Estate, Hospitality, or Business (Preferred)
• 2 years in property management experience, including 2 years of supervisory experience (Required)
• 6 months in prior sales and leasing experience (Required)
• 6 months in previous experience using NetSuite (Preferred)
• General knowledge of maintenance
• Demonstrated leadership abilities
• Strong organizational skills
• Excellent verbal and written communication skills
• Ability to thrive in a fast-paced environment
• Working knowledge of basic accounting principles
• Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law
• Intermediate computer proficiency, including the ability to use the Microsoft Office Suite, email and internet
• Flexibility to respond to community needs during non-business hours
• Ability to live on-site within the community (housing provided)
• Must have a valid driver's license

BENEFITS

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

• Comprehensive Medical and Prescription coverage with 4plan optionsso you can choose the plan that best meets the needs of you and your family
• Comprehensive Dental and Vision Plans
• On-Site Fitness Center
• Voluntary Health and Dependent Care Reimbursement Accounts
• Life,Accidental Death &Dismemberment Insurance and Dependent Life
• Short and Long-Term Disability Coverage
• 401(k) Plan with Sun matching contribution
• Employee Assistance Program
• Identity Theft Insurance
• Legal Assistance Plan
• Pet Insurance
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Vacation RV Site Discounts for team members when visiting Sun resorts across the nation
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Up to six weeks of paid parental leave for the birth of achild, adoption, or placement of a child
• Paid Time Off including tenholidays, vacation, personal, sick time, bereavement and pay for jury duty

ACCESSIBILITY ASSISTANCE

If you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to [e-mail]. "Applicant Accommodation" should be included in the subject line of the email.

Please note that this phone number and email address are only for those individuals who would like to request an accommodation to apply for a job.

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