Community Manager

Compass Group USA; City of Niagara Falls (NY); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Compass Group USA's Rapport division seeks a Community Ambassador to create a warm, professional welcome for clients, executives, and staff on-site five days a week in NYC. You will deliver top-level service, assist with registrations, space reservations, and visitor access while maintaining a pristine office environment.

The role requires hospitality experience, the ability to multitask in a fast-paced setting, and proficiency with Word, Excel, PowerPoint, Access, and Outlook.

Qualifications

• High School Diploma / GED required with hospitality or related field preferred.
• Minimum 1–3 years of experience in hospitality industry.
• Proficient with MS Word, Excel, PowerPoint, Access and Outlook.
• Ability to multitask and manage multiple projects in a fast-paced environment.

Responsibilities

• Provide high-level internal and external customer support.
• Greet employees and visitors and assist with registrations and access control.
• Assist in making space reservations and escort guests throughout the office.
• Ensure cleanliness of all office spaces including conference rooms and kitchen.
• Support events and foster a collaborative environment among teams.

Skills

Customer service

Hospitality experience

Multitasking

Event coordination

Education

High School Diploma / GED

Tools

Word

Excel

PowerPoint

Access

Outlook

Job description

Earlier pay, easier saving. Even is the money app that makes it happen. A new benefit for all Frontline Associates.

Community Manager

Position Title:Community Manager Omnicom NYC

Pay 6

Other Forms of Compensation:

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.

Job Summary

Community Ambassador are responsible for establishing a warm, welcoming, and professional atmosphere for all clients, executives, and staff members at all times. The individual in this role will be responsible for delivering the highest standards of service and consistently maintaining customer satisfaction, ensuring the space is optimized and running smoothly. This role is expected to be on-site five days a week.

Key Responsibilities:

• Provide high-level internal and external customer support.
• Greet employees and visitors, welcome visitors with a smile, and maintain eye contact through the entire interaction. Assisting with registering visitors with the building and internal platform.
• Assist in making space reservations using an online tool and escorting guests throughout the office.
• Manage the access for visitors according to workplace standards.
• Assist with creating a collaborative environment amongst teams through events and personal introductions.
• Manage and support all functions in EMS – OMC Reservations Tool.
• Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants, and other points of interest.
• Ensure the cleanliness of all office space to include open work areas, conference rooms, lobby, and kitchen.
• Setup incoming catering and break down a catering event.

Qualifications:

• High School Diploma /GED required, Associates degree in hospitality management, communications or other related field is preferred
• Minimum of 1-3 years of experience in hospitality industry
• Proficient skills in Word, Excel, PowerPoint, Access, and Outlook
• Ability to multi-task; managing multiple projects and work assignment
• Ability to handle last-minute changes in a fast-paced environment with a high volume of events
• Tact in working with professional peers from other departments and all subordinates

Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Rapport maintains a drug-free workplace.

Associates in Rapport are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, copy/paste the link below for paid time off benefits information.

Rapport a specialized division of FLIK Hospitality Group