Community Manager

Thalhimer Multifamily; Carrboro (NC); On-site; USD 70,000 - 80,000; Full time

Job summary

Thalhimer is seeking a skilled Community Manager for Collin's Crossing in Carrboro, NC, to oversee daily operations, leasing, marketing, and maintenance. You will drive tenant satisfaction and manage financial reporting while coordinating with a team of professionals.

The ideal candidate has a Bachelor's degree or 5+ years in property management, strong organizational skills, and proficiency with MS Office and PM software.

Qualifications

• Bachelor's degree or 5+ years of experience in property management.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with property management software.
• Strong multitasking and problem-solving abilities.
• Exceptional attention to detail and organizational skills.
• Flexible, dependable, and eager to contribute in a dynamic work environment.
• Customer-centric mindset with the ability to relate to people and provide excellent service.
• Tax-Credit experience is preferred.

Responsibilities

• Overseeing all aspects of the community's operations, including leasing, marketing, and maintenance activities.
• Overseeing turnover and punch-list process with contractors to ensure seamless transition for new residents.
• Preparing Weekly and Monthly Financial Reporting.
• Providing high level of customer service, ensuring resident needs are met promptly.
• Leading marketing efforts, including online advertising, print media, and community outreach.
• Responding to rental inquiries and tracking prospects with regular reports to the corporate office.
• Managing accounts payable and accounts receivable.
• Ensuring leases are executed in accordance with corporate policy and VRLTA regulations.
• Managing maintenance staff to ensure timely completion of work orders, unit inspections, and prepare units for occupancy.
• Overseeing property expenditures to ensure budget adherence.
• Implementing renewal programs to maintain tenant satisfaction.
• Organizing and maintaining tenant files, ensuring they are neat and up-to-date.
• Ensuring clear communication with tenants and maintaining a strong community presence.
• Regularly inspecting the property and walking the community to maintain its appeal; planning and hosting resident events.
• Conducting market surveys and making rent adjustment or concession recommendations as needed.

Skills

Property management

Customer service

Multitasking

Leadership

Communication

Education

Bachelor's degree or 5+ years in property management

Tools

Microsoft Office

Property management software

Job description

Exciting Career Opportunity: Community Manager at Collin's Crossing in Carrboro, NC!

Thalhimer is excited to offer a unique career opportunity with our Thalhimer Multifamily team. We are actively seeking a Community Manager at Collin's Crossing to oversee daily operations in the vibrant Carrboro area. If you are an experienced, driven, and highly motivated individual with a passion for property management, this could be the perfect role for you.

Why Join Us?

At Thalhimer, we pride ourselves on fostering an environment where hard work is celebrated, and your success is our priority. As a part of our team, you will play a pivotal role in enhancing the resident experience, managing operations, and contributing to the growth of our multifamily properties.

What We're Looking For

The ideal candidate is an enthusiastic, team-oriented individual with strong leadership qualities and the ability to work independently and adapt to a fast-paced environment. We value self-starters who are detail-oriented and have a keen eye for identifying areas for improvement while providing exceptional customer service.

Key Qualifications

• A Bachelor's degree from an accredited college or university, or 5+ years of experience in property management.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with property management software.
• Strong multitasking and problem-solving abilities.
• Exceptional attention to detail and organizational skills.
• Flexible, dependable, and eager to contribute in a dynamic work environment.
• A customer-centric mindset with the ability to relate to people and provide excellent service.
• Tax-Credit experience is preferred.

Your Responsibilities

As the Community Manager, you will be responsible for overseeing all aspects of the community's operations, including:

• Managing leasing, marketing, and maintenance activities.
• Overseeing the turnover and punch-list process with contractors to ensure a seamless transition for new residents.
• Preparing Weekly and Monthly Financial Reporting
• Providing a high level of customer service, ensuring all resident needs are met promptly.
• Leading marketing efforts, including online advertising, print media, and community outreach.
• Responding to all rental inquiries and tracking prospects with regular reports to the corporate office.
• Managing both accounts payable and accounts receivable.
• Ensuring leases are executed in accordance with corporate policy and VRLTA regulations.
• Managing the maintenance staff to ensure timely completion of work orders, unit inspections, and preparing units for occupancy.
• Overseeing property expenditures to ensure adherence to the budget.
• Implementing and managing renewal programs to maintain tenant satisfaction.
• Organizing and maintaining tenant files, ensuring they are neat and up-to-date.
• Ensuring clear communication with tenants and maintaining a strong community presence.
• Regularly inspecting the property and walking the community to maintain its appeal.Planning and hosting resident events to foster a sense of community.
• Conducting market surveys and making recommendations for rent adjustments or concessions as needed.

What Makes You a Great Fit

If you are proactive, passionate about property management, and committed to delivering outstanding service, you'll thrive in this role. Your ability to manage multiple priorities, engage with residents, and elevate the community experience will make a real difference!

What Does Success Look Like?

An exceptional Community Manager is a team captain-confident, organized, and highly collaborative. You'll succeed in this role by demonstrating ownership, proactive planning, and a deep commitment to resident experience. You should be detail-oriented, tech-savvy, and resilient with strong leadership, coaching, and time management skills. You thrive under pressure and know how to lead through challenge with honesty, urgency, and a solutions-focused mindset.

Thalhimer is an Equal Opportunity Employer.

Salary: $70000 - $80000 per year