Community Manager

Western New York Integrated Care Collaborative, Inc.; Buffalo (NY); On-site; USD 47,000 - 57,000; Full time

Job summary

Belmont Housing Resources for WNY is seeking a Community Manager to oversee day-to-day operations, maintenance, administration, leasing, and ongoing improvements across affordable housing communities. The role requires a strong focus on resident relations, quality service, and adherence to fair housing laws.

A valid Real Estate Salespersons License and fair housing certifications are required within 12 months.

Qualifications

• Associate degree; minimum of two years LIHTC property management experience or equivalent combination of education and experience.
• Requires Real Estate Salespersons License and completion of applicable regulatory and fair housing certifications within 12 months of employment.
• Excellent communication, problem solving, teamwork, and ability to write and speak clearly.

Responsibilities

• Oversee day-to-day operations, maintenance, administration & leasing, and improvement of affordable housing communities.
• Ensure quality service, resident relations, and fair housing compliance while maintaining the owner's investment.
• Support marketing efforts and adherence to applicable laws and regulations.

Skills

Problem solving

Customer service

Teamwork

Clear communication

Numerical skills

Education

Associate degree

Real Estate Salespersons License

Job description

Founded in 1977, BHR is a leading advocate for quality affordable housing. We administer rental assistance programs and offer a variety of housing-related programs and services promoting home ownership, educating renters and landlords, improving existing housing stock, and developing and managing affordable housing.

We offer excellent benefits, work/life balance, and are looking to fill the following position:

Community Manager: Responsible for the successful oversight and management of day-to-day operations, maintenance, administration & leasing, and improvement of an individual affordable housing community or group of communities. Ensure quality service, effective marketing, adherence to applicable laws and fair housing requirements, as well as positive resident relations while maintaining the owner’s investment. $47-$57K

Supervisory: Supervise Maintenance Technician

Requirements: Requires Real Estate Salespersons License, successful completion of applicable regulatory and fair housing certifications, and basic property management certification within 12 months of employment.

Education &/or Experience: Associate degree; minimum of two (2) years LIHTC property management experience or equivalent combination of education and experience.

Skills: Ability to identify and resolve problems in a timely manner; to manage difficult or emotional customer situations; to manage competing demands and work effectively as a team member; to write and speak clearly; and to calculate figures and amounts such as percentages. A successful candidate will demonstrate considerable ability to treat others with respect and consideration regardless of their status or cultural differences.

Belmont Housing Resources for WNY is an Equal Opportunity/Affirmative Action/Disability/Veteran Employer and strong advocate of workforce diversity.