Community Manager

Edward Rose & Sons; Brandon (FL); Presencial; USD 55 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Comprehensive benefits including 401(k

On the job training and development

Generous paid time off

Opportunities for advancement

Discounted apartment homes

Resumo da oferta

Edward Rose & Sons is seeking a Community Manager for Ironwood Flats of Brandon to lead on-site operations, ensure resident satisfaction, and uphold our standards of service and safety. You will supervise maintenance and office staff, manage leasing, coordinate budgets, and partner with leaders to drive performance while promoting diversity and inclusion across the community.

You will train team members, handle turnover, evaluate contractor work, prepare weekly reports, and maintain positive

Qualificações

• Bachelor's degree preferred.
• CAM certification preferred.
• Prior supervisory experience required.
• Prior sales or customer service experience required.
• Experience in multi-family property management.
• Leasing experience preferred.
• Proficient with Microsoft Office programs.
• Experience using Yardi Voyager or related property management software preferred.
• Maintain professional appearance per dress code policy.
• Must be flexible with work schedule; weekend hours may be assigned.
• Have reliable transportation and valid driver's license.

Responsabilidades

• Manage an apartment community and uphold the value and integrity of the company.
• Partner with leaders to ensure team success in day-to-day operations.
• Oversee maintenance and office teams; structure varies by location.
• Train team members on customer service and apartment sales techniques.
• Meet with team members regularly for strengths and development opportunities.
• Maintain appropriate personnel levels, coordinate schedules and delegate effectively.
• Interview and hire qualified candidates.
• Interact professionally with residents, colleagues, and vendors.
• Promote diversity, equity, and inclusion on the team.
• Resolve resident concerns promptly.
• Be on property for major incidents requiring recovery.
• Process and evaluate applications and lease renewals.
• Inspect vacant apartments and document needed repairs.
• Work with leaders to set and adhere to budgets.
• Evaluate contractor projects for quality and compliance.
• Prepare and submit weekly reports on operations, payroll, and financial performance.

Conhecimentos

Customer service

Supervisory experience

Sales experience

Property management

Leadership

Formação académica

Bachelor's degree

CAM certification

Ferramentas

Microsoft Office

Yardi Voyager

Descrição da oferta de emprego

Start with a job, stay for a career.

For over 100 years, Edward Rose & Sons has been committed to career development for our team members. We offer you the opportunity to grow in an environment where you will feel valued, have room for advancement, and be rewarded for your good work.

We are currently looking for aCommunity Manager at Ironwood Flats of Brandon to join our on-site community team to help support a positive experience for our residents.

What are the responsibilities of a Community Manager?

• Responsible for the overall management of an apartment community, to strengthen and uphold the value and integrity of the company
• Partner cohesively with leaders to ensure each team's success in their day-to-day operations
• Oversee maintenance and office teams (structure varies based on division)
• Train team members on various customer service and apartment sales techniques
• Meet with team members on a regular basis to discuss strengths and development opportunities
• Maintain appropriate personnel levels, coordinate schedules and delegate effectively to meet the demands of the community
• Interview and hire qualified candidates
• Consistently exhibit a positive disposition while interacting with residents, colleagues, and vendors
• Promote diversity, equity, and inclusion on the team
• Successfully evaluate and resolve resident concerns in a timely manner
• Be on property as needed for all major incidents requiring recovery (e.g. flood, electrical outages, safety incidents)
• Process and evaluate applications and lease renewals
• Investigate and enforce rules of occupancy, inspect vacant apartments and document needed repairs.
• Work with leaders to set and adhere to operational budgets
• Evaluate contractor projects upon completion to ensure high quality and contract compliance (if applicable, based on location).
• Consistently prepare and submit weekly reports on general operations, payroll, and the financial performance of the community

What are the role requirements?

• Bachelor's degree is preferred
• CAM certification preferred
• Previous experience in a supervisory role
• Previous sales or customer service experience is required
• Previous experience in multi-family property management
• Previous leasing experience is preferred
• Must be proficient with Microsoft Office programs
• Experience using Yardi Voyager or related property management software is preferred
• Maintain a professional appearance following team dress code policy
• Must be flexible with work schedule. Weekend hours may be assigned
• Have reliable transportation and valid driver's license

What's in it for you?

• Comprehensive benefits package, including 401(k) with company match
• On the job training and development
• Generous paid time off programs
• Competitive compensation plan with bonus opportunities
• Great work environment
• Opportunities for advancement
• Discounted apartment home

Grow a Career with Edward Rose & Sons!

Edward Rose & Sons is committed to career development for our team. We offer training and development through on the job, technical, sales, and leadership tracks and provide solid growth potential in all areas of our business.