Community Manager

Redstone Residential; Austin (TX); On-site; USD 67,000 - 78,000; Full time

Job summary

Redstone Residential seeks a Community Manager for its Austin property, responsible for overseeing all operations, managing budgets, and ensuring exceptional resident experiences. The ideal candidate has over 4 years in property management with strong customer service skills and a technology-savvy approach.

Benefits

Health, Vision, and Dental Insurance

15 days of PTO and 10 paid holidays

401K Plan with up to 6% matching

Continued Education Program

Employee Assistance Program

Short-term Disability Insurance

Qualifications

• 4+ years of multifamily or student housing property management experience required.
• Ability to manage multiple projects under stress.
• Client-ready professional demeanor required.

Responsibilities

• Monitor property performance against key metrics.
• Oversee leasing and rent collection.
• Promote outstanding customer service.

Skills

Detail-oriented work ethic

Project management

Customer service

Technology usage

Team player

Tools

Google Apps

Microsoft Office

Entrata Software

Cloud-based management software

Job description

Community Manager

CLASSIFICATION:Full-time, Exempt, Benefits Eligible

COMPENSATION: $67,500 Per year + ability to earn an additional 20% of salary through performance bonuses

BENEFITS:

• Health, Vision, and Dental Insurance
• 15 days of PTO and 10 paid holidays
• 3 Paid service days
• Paid parental leave
• 401K Plan with up to 6% matching
• Continued Education Program
• Employee Assistance Program
• Short-term Disability Insurance

POSITION SUMMARY:The Community Manager is the top site-level position at Redstone Residential and is responsible for all aspects of property operation. The Community Manager reports to Regional Manager, who operates out of the corporate office. The Community Manager strives to achieve all operational and financial goals for the property.

WHO WE ARE: Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.

Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.

Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values:

• We Are Believers
• We Communicate Authentically with Care
• We Stay The Course
• We Drive Performance

KEY DUTIES & RESPONSIBILITIES:

• Monitor Redstone Key Performance Indicators (KPI’s) on-site.
• Manage the property to the approved operating budget.
• Oversee the lease-up of the property.
• Collect rent and manage delinquency.
• Submit weekly and monthly reports to Redstone.
• Create a positive environment that enhances the experience for our residents.
• Build and maintain relationships with campus and community resources.
• Promote and emphasize outstanding customer service through staff training and on-going job performance evaluations.
• Work collaboratively with other staff members in a highly entrepreneurial environment.
• Manage projects ranging from marketing initiatives to construction projects.

EXPERIENCE & QUALIFICATIONS:

• 4+ years of multifamily or student housing property management experience is required
• Ability to use and quickly learn technology – Google Apps, Microsoft Office, cloud-based management and dashboarding software
• Ability to manage projects and multitask several processes at once under stressful conditions
• Experience with Entrata Software or familiarity with PM software is a plus
• Detail-oriented work ethic, experience managing to a budget, P&L ownership
• Team Player – able to inspire team members to high levels of performance and to provide constructive feedback as needed
• “Client-ready” professional demeanor and presentation. Previous client interface experience required.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.