Community Manager

Redstone Residential, Inc.; Austin (TX); On-site; USD 67,000 - 80,000; Full time

Job summary

Redstone Residential, a leading national student and multi-family housing operator, is seeking a Community Manager for a property in Austin, TX. In this role, you will oversee all aspects of property operation, aiming to enhance resident experiences while achieving operational and financial goals. Candidates must have over 4 years of relevant experience and demonstrate a strong ability to lead diverse teams to deliver exceptional customer service.

Benefits

Health, Vision, and Dental Insurance

15 days of PTO and 10 paid holidays

Paid parental leave

401K Plan with up to 6% matching

Employee Assistance Program

Short-term Disability Insurance

Qualifications

• 4+ years of multifamily or student housing property management experience required.
• Detail-oriented with budget management experience.
• Ability to inspire team members and manage multiple projects.

Responsibilities

• Monitor KPIs and manage property according to budget.
• Oversee lease-up processes and collect rent.
• Enhance resident experiences and train staff.

Skills

Project Management

Technology Proficiency

Customer Service

Team Leadership

Tools

Microsoft Office

Entrata Software

Job description

Summit at Westwood
8312 Fathom Cir
Austin, TX 78750, USA

Summit at Westwood
8312 Fathom Cir
Austin, TX 78750, USA

COMPENSATION: $67,500 Per year + ability to earn an additional 20% of salary through performance bonuses

BENEFITS:

• Health, Vision, and Dental Insurance
• 15 days of PTO and 10 paid holidays
• Paid parental leave
• 401K Plan with up to 6% matching
• Employee Assistance Program
• Short-term Disability Insurance

POSITION SUMMARY:The Community Manager is the top site-level position at Redstone Residential and is responsible for all aspects of property operation. The Community Manager reports to Regional Manager, who operates out of the corporate office. The Community Manager strives to achieve all operational and financial goals for the property.

WHO WE ARE: Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.

Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.

Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values:

• We Are Believers
• We Communicate Authentically with Care
• We Stay The Course
• We Drive Performance

KEY DUTIES & RESPONSIBILITIES:

• Monitor Redstone Key Performance Indicators (KPI’s) on-site.
• Manage the property to the approved operating budget.
• Oversee the lease-up of the property.
• Collect rent and manage delinquency.
• Submit weekly and monthly reports to Redstone.
• Create a positive environment that enhances the experience for our residents.
• Build and maintain relationships with campus and community resources.
• Promote and emphasize outstanding customer service through staff training and on-going job performance evaluations.
• Work collaboratively with other staff members in a highly entrepreneurial environment.
• Manage projects ranging from marketing initiatives to construction projects.

EXPERIENCE & QUALIFICATIONS:

• 4+ years of multifamily or student housing property management experience is required
• Ability to use and quickly learn technology – Google Apps, Microsoft Office, cloud-based management and dashboarding software
• Ability to manage projects and multitask several processes at once under stressful conditions
• Experience with Entrata Software or familiarity with PM software is a plus
• Detail-oriented work ethic, experience managing to a budget, P&L ownership
• Team Player – able to inspire team members to high levels of performance and to provide constructive feedback as needed
• “Client-ready” professional demeanor and presentation. Previous client interface experience required.

Qualifications

Skills

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.