Community Library Assistant - Flexible 10-15 hrs

Roanoke County, VA; Roanoke (VA); On-site; USD 21,000 - 30,000; Part time

Job summary

Roanoke County Public Library is seeking a part-time Library Assistant to perform a broad range of public library duties across the system. The role includes assisting patrons, handling circulation tasks, and supporting daily operations as needed, with shifts that may include evenings and weekends.

The position requires a high school diploma or equivalent, good customer service skills, and a valid Virginia driver's license. Hours are 10-15 per week and assignments may vary by department needs.

Qualifications

• High school diploma or equivalent; college level courses helpful.
• Preferred: some experience working with the public in a customer service environment.
• Must possess a valid Virginia driver's license and have a good driving record.

Responsibilities

• Assist patrons in the use of the library and materials.
• Provide circulation related services including registering borrowers, charging, renewing, or discharging materials, placing requests, receiving payments of fines and fees.
• Manage public computer usage and assist with public computer workstations.
• Provide reader’s advisory and reference service for patrons.
• Assist patrons with library equipment and personal devices (phones, tablets, laptops).
• Perform missing item inventory and participate in deselection processing as directed.
• Provide guidance and supervision on opening/closing routines and serve as senior on shifts when needed.
• Assist professional staff in library operations and support programming.
• Assist with outreach events, stops, and marketing of library materials and services.
• Provide technology instruction and troubleshoot common software/hardware.

Skills

Customer service

Library operations

Cash handling

Technology instruction

Staff supervision

Education

High school diploma

Job description

Roanoke County Public Library is seeking a part-time Library Assistant to perform a broad range of public library duties across the system. The role includes assisting patrons, handling circulation tasks, and supporting daily operations as needed, with shifts that may include evenings and weekends.

The position requires a high school diploma or equivalent, good customer service skills, and a valid Virginia driver's license. Hours are 10-15 per week and assignments may vary by department needs.