Community Liaison Supervisor - Lexington Mens Residence

brc; New York (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Paid time off

403(b) retirement plan

Tuition assistance

Job summary

The Community Liaison at BRC provides direct outreach, escort, and referral services for clients and homeless individuals during the shift. The role also supervises Front Door Community Technicians to ensure a safe, 24-hour shelter operation.

It requires recording accurate statistics, recognizing signs of mental health and substance abuse, and guiding clients to appropriate services. Daily outreach to residents and businesses addresses community concerns.

Qualifications

• Bachelor's degree plus two years of relevant experience in mental health or substance abuse population or related community work; Supervisory experience preferred.
• High school graduation or equivalent with six years of related experience; Supervisory experience preferred.

Responsibilities

• Provide direct outreach, escort, and referral services for BRC clients and homeless individuals.
• Supervise Front Door Community Technicians to ensure safety and 24-hour shelter operation.
• Record and maintain accurate statistical data on individuals approached and referred.
• Recognize signs and symptoms of mental health and substance abuse; gain knowledge of services.
• Monitor client behavior inside and outside the facility and counsel as needed.
• Engage with residents and local businesses to address community concerns.

Skills

Supervisory experience

Community work/ outreach

Education

Bachelor's degree

High school diploma or equivalent

Job description

DUTIES/RESPONSIBILITIES:

The Community Liaison will be responsible to ensure that all clients are in compliance with the agency's' "Good Neighbor Policy". Responsible for providing direct outreach, escort, and referral services for all BRC clients and homeless individuals encountered in the field during their shift. Supervise Front Door Community Technicians in ensuring the safety and smooth 24 hour operation of the shelter. Also responsible for recording and maintaining accurate statistical data on all individuals approached and referred. Recognize the signs and symptoms of mental health and substance abuse and gain a working knowledge of all available services. Monitor client behavior in and outside the facility and council clients accordingly. Spearhead community relations by interacting with residents and businesses in the neighborhood on a daily basis to address their concerns.

HOURS:

Full-time, 37.5 hours per week

• Tuesday-Wednesday 9am-5:30pm, Thursday - Saturday 2pm -10:30pm

QUALIFICATIONS:

• A baccalaureate degree from an accredited college and two years of experience of working the mental health and substance abuse population and in community work or community centered activities in an area related to the duties described above; Supervisory experience preferred.OR
• High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above. Supervisory experience preferre d.

MAKE AN IMPACT

Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity.

Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally.

Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.

BENEFITS

BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including:

1. Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
2. A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC.
3. Tuition assistance and many training opportunities for career development.
4. Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.