Community Liaison PCS

AccentCare; New York (NY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off and holidays

401(k) Company matching

Flexible spending accounts

Wellness programs

Job summary

AccentCare in Brooklyn seeks a Community Liaison to manage physician orders, deliver them to offices, and coordinate with staff to keep processes moving smoothly. This role requires local travel and a Monday–Friday schedule from 9:00am to 5:00pm, with mileage reimbursement.

Ideal candidates have a high school diploma, 1–3 years experience, healthcare-related certification preferred, and strong verbal and written communication skills.

Qualifications

• High school diploma required.
• 1–3 years of experience.
• CNA or MA certification preferred.
• Valid driver’s license and ability to travel locally.
• Bilingual English/Spanish strongly preferred.

Responsibilities

• Process and track physician orders.
• Deliver orders to doctors and coordinate with their offices.
• Follow up on outstanding orders and resolve any issues.
• Assist with obtaining necessary documentation from external sources.
• Complete the process for signed orders, including entering them into the electronic medical records system.
• Communicate with other staff about the status of orders.

Skills

Verbal communication

Written communication

Driver's license

Local travel

Bilingual English/Spanish

Education

High school diploma

Healthcare certification (CNA/MA)

Tools

Electronic Medical Records (EMR)

Job description

Overview

Community Liaison / Personal Care Services

Location: Brooklyn Office

Position: Community Liaison

Job ID: 77719

Remote/Virtual Position: No

Salary: $20.00 - $22.00/hourly + Mileage reimbursement (Local travel required)

Schedule: Monday-Friday; 9:00am - 5:00pm

Offer dependant on experience

What You Need To Know

Reimagine Your Career in Home Health: Caring for others is more than what you do — it’s who you are. At AccentCare, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care.

We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we’re building together.

Be the Best Community Liaison You Can Be

If you meet these qualifications, we would love to meet you:

• High school diploma required.
• 1 - 3 years of experience.
• Vocational or technical training in health-care related certification (CNA, MA) preferred.
• Strong verbal communications skills, able to maintain effective communication and build positive relationships with physicians, physician offices, referral sources, field, and office staff.
• Strong written communication skills, able to document and ensure information is clear and concise.
• Must have driver’s license and able to travel locally to physician and facility offices to obtain order signatures and requirements.
• Bilingual English/Spanish Hight Preferred

Responsibilities

• Process and track physician orders.
• Deliver orders to doctors and coordinate with their offices.
• Follow up on outstanding orders and resolve any issues.
• Assist with obtaining necessary documentation from external sources.
• Complete the process for signed orders, including entering them into the electronic medical records system.
• Communicate with other staff about the status of orders.

Our Investment in You

• Medical, dental and vision coverage
• Paid time off and paid holidays
• Professional development opportunities
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
• Programs to celebrate achievements, milestones and fellow employees
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees
• And more!

Why AccentCare?

At AccentCare, you’re part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability. #AC-PCS