Community Liaison - Home Health

Deercreekseniorliving; Milpitas (CA); On-site; USD 80,000 - 150,000; Full time

Job summary

Deercreekseniorliving is seeking a Community Liaison responsible for developing and maintaining positive relationships with referral sources in Milpitas. You will engage with healthcare professionals to enhance service awareness and compliance, while conducting market assessments.

This position requires a Bachelor’s degree in a related field and a minimum of three years in healthcare marketing. The role offers a competitive pay range of $80,000 - $150,000 per year, uniting passionate professionals dedicated to quality home health services.

Qualifications

• Minimum three years of experience in healthcare marketing management, ideally in home health operations.
• Ability to market aggressively while dealing tactfully with customers and the community.
• Knowledge of corporate business management.

Responsibilities

• Establish and maintain relationships with referral sources.
• Assist in identifying patients appropriate for services.
• Conduct market assessments and develop marketing plans.

Skills

Strong communication

Negotiation skills

Public relations skills

Marketing experience

Education

Bachelor’s degree in Marketing or Business Administration

Job description

Company Overview

Sequoia Home Health and Hospice is passionate about providing quality service and takes pride in the care it offers. Our community is uniquely diverse, and we aim to fulfill the unique needs of our patients through individualized, dignified care that helps a smooth and safe transition home.

Job Summary

The Community Liaison is responsible for establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and negotiating service contracts with managed care organizations, government agencies, and other payers.

• Develop and maintain relationships with physicians, discharge planners, case managers, social workers, and other health care professionals by regularly scheduling and conducting visits to those referral sources.
• Assist in identifying patients appropriate for home health and hospice services, thereby increasing the number of clients served by the agency.
• Maintain current knowledge of agency and market trends, coverage criteria, and industry changes to ensure regulatory compliance.
• Represent the agency at health fairs, mall shows, community service functions, and civic committees as requested.
• Continuously conduct market assessments and develop comprehensive marketing plans that meet budgetary volume projections.
• Work with the Director of Business Development to establish marketing techniques and employ promotional initiatives to achieve volume targets.
• Build and monitor community, customer, payer, and patient perceptions of Sequoia Home Health as a high‑quality provider.
• Provide leadership in strategic planning to identify opportunities for additional or improved services that address customer needs.
• Assist customers in accessing community resources when services are not provided by Sequoia Home Health.
• Monitor and report the cost effectiveness of marketing efforts.

Qualifications

• Bachelor’s degree in Marketing, Business Administration, or a related field is preferred but not required.
• Minimum three years of experience in healthcare marketing management, ideally in home health operations.
• Ability to market aggressively while dealing tactfully with customers and the community.
• Knowledge of corporate business management.
• Strong communication, negotiation, and public relations skills.
• Demonstrated autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities.

Compensation

Pay Range: $80,000 - $150,000 per year.

Why Sequoia Home Health & Hospice?

Sequoia Home Health is part of the Cornerstone Group, which has about 75 home health and hospice agencies nationwide. We operate as a local team, foster an environment where clinicians and staff have unprecedented freedom to create and implement programs, and are guided by our core values of Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk‑Taking, Customer Second, and Ownership.

Equal Opportunity Employment

We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.