Community Liaison / Clear Lake Area

Harris County; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Harris County seeks a Community Relations Liaison to support strategic partnerships, outreach, and daily division activities. The role requires strong networking and communication skills and involves working with diverse community groups and government agencies in the Clear Lake area of Harris County.

Responsibilities include planning outreach programs, coordinating events, and representing the precinct at public meetings.

Qualifications

• Minimum of 3 years’ professional experience in community engagement or related field.
• Associate's degree preferred; substitution possible with relevant experience.
• Bilingual English/Spanish preferred.

Responsibilities

• Acts as a key point of contact for community leaders, stakeholders, residents and customers.
• Plan Community Relations Outreach Programs and events for Precinct 2.
• Develop relationships with communities and external agencies.
• Attend meetings with neighborhood associations, Chambers of Commerce and City Council.
• Support precinct goals by raising community awareness of services and resources.
• Organize activities to promote the precinct through external partnered events.

Skills

Networking

Communication

Team building

Customer service

Organization

Education

Associate's degree preferred

Tools

Microsoft Office Suite

Database software

Job description

This position is responsible for strategic partnerships, statistical reporting, logistics and support of the division's daily activities. This includes but is not limited to partnering and scheduling events for the Community Relations Team and community outreach. The ideal candidate has strong knowledge of the area and also has networking, communication, team building, customer service, and organization skills. Responds to written and telephone inquiries, requests and complaints from the general public. Represents the precinct in the community through the development and maintenance of relationships with key community groups and external agencies.

Duties & Responsibilities

• Acts as a key point of contact for community leaders, stakeholders, individual residents, business leaders, and customers in a local area.
• Effectively communicates with individuals at various levels to discover the issues affecting them and assists with resolving concerns.
• Plan Community Relations Outreach Programs
• It is the responsibility of the liaison to brainstorm, plan and organize activities that help Precinct 2 achieve its public relations goals. They execute and/or implement programs closely aligned with the precinct.
• Supports the precinct’s goals by raising community awareness of available services and resources.
• Build Strong Community Relationships
• Developing strong relationships with communities and government agencies is a key responsibility of a community relations liaison. By interfacing with vital community groups, they ensure that the precinct produces effective results. They also use these outside partnerships to increase the reach of the precinct’s initiatives and programs.
• Regularly attend meetings of neighborhoods associations, Chambers of Commerce, City Council, and other key organizations.
• Conceptualizes, organizes and supports the precinct with events, meetings and other activities to promote the precinct through external partnered events.

Harris County is an Equal Opportunity Employer https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx If you need special services or accommodations, please call [phone] or email [e-mail]. This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Experience

• Minimum of 3 years’ professional experience in community engagement, social services, constituent services or social service referral services, or a closely related field are required.
• Professional experience related to the type of work to be performed may substitute for the educational requirement on a year-to-year basis.

Knowledge, Skills, and Abilities

• This job requires knowledge and skills in local community and community populations, specifically, familiarity with the Clear Lake/Bay Area, located inside Harris County Precinct 2
• Good knowledge of the community resources and community needs in the Clear Lake/Bay Area ; ability to identify and articulate pressing issues and priorities of the Clear Lake/Bay Area community
• Have established relationships with stakeholders in the Clear Lake/Bay Area
• Ability to communicate effectively, both orally and in writing
• Ability to effectively use computer applications such as spreadsheets, word processing, calendar, e-mail and database software
• Ability to work with diverse citizen's groups and businesses
• Ability to speak effectively before groups
• Ability to establish and maintain effective relationships with a wide variety of people and organizations.
• Ability and experience to balance multiple responsibilities and deadlines.
• Experience utilizing Microsoft Office Suite and demonstrated computer literacy.
• Ability to work well with members of the public and large team.

NOTE:

Qualifying education, experience, knowledge and skills must be documented in your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

• Associate's degree preferred
• Bilingual (English/Spanish) Preferred

Hours

• This is a full-time position.
• Days and hours are typically Monday through Friday, 8:00am to 5:00pm.
• Hours may vary based on business needs of the department and some weekends, evening hours or holidays may be required during special events.

Work Environment

• This job operates in both a clerical, office setting and fieldwork setting.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
• Noise level in the work environment is usually average.
• Fieldwork may include operating a county vehicle safely, appearing/participating/representing Precinct 2 at various community functions, and conducting outreach in the field by distributing program materials.

Physical Demands

• This position is both sedentary and field based.
• Office work, however, may require some filing. This would require the ability to lift files of up to 50 lbs., open filling cabinets, and bend or stand as necessary.
• Field work will require the physical ability to set up display booth (tent, banners, outreach materials) at indoor or outdoor venues in the community and exposed to different environmental conditions.

Reporting Relationships

• Reports To Position: Community Relations Manager
• Supervises Positions: None

Location

• Clear Lake

Employment may be contingent on passing a drug screen and meeting other standards.