Community Liaison

Sunset Woods Senior Living; Weatherford (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Windsor Court Senior Living is seeking a Community Liaison to join our team of dedicated professionals who want to make a difference in the lives of our residents, their families and our community. The role centers on building meaningful relationships with prospects, families, and referral sources to support resident admissions and occupancy goals.

Successful candidates will communicate a clear vision of the community and its services, maintain a professional demeanor, and apply strong customer

Qualifications

• Superior communication skills in English (oral & written)
• Ability to convey a clear vision of the community and its services
• Dependable, punctual, professional demeanor
• Knowledge of physiology and psychology of the older person
• Recognizes signs/symptoms of dementia
• Strong customer service and telephone marketing skills
• Adaptable and team-oriented
• Demonstrates collaboration with business partners

Responsibilities

• Lead resident recruitment by building relationships with prospects and families
• Manage admission/assessment process with community management team
• Develop and execute internal/external marketing strategies including referrals
• Maintain occupancy levels and track resident movements
• Serve as central contact for prospective residents and coordinate intake

Skills

Superior communication

Clear vision communication

Dependable & punctual

Knowledge of older person physiology/|

Education

Degree in marketing or human services

Job description

Windsor Court Senior Living Is Currently Seeking a Community Liaison To Join Our Team Of Dedicated Professionals Who Want To Make a Difference In The Lives Of Our Residents, Their Families And Our Community. We Are Guided By Our CAPLICO Core Values

• Celebration
• Accountability
• Passion for Learning
• Love One Another
• Intelligent Risk Taking
• Customer Second (Employee First!)
• Ownership

About The Opportunity

Successfully leads the resident recruitment process by establishing and cultivating meaningful relationships with prospects and their families and identifies individual candidate’s needs. Develops and maintains productive internal and external marketing strategies including referral sources and community relationships. Maintains occupancy levels, tracks and trends resident movements, is the central point of contact for all prospective residents and manages the admission/assessment process in collaboration with the community management team.

• Superior communication skills with the ability to effectively communicate in English, both orally and in writing.
• Ability to communicate a clear vision of the community and its services.
• Dependable and punctual with a professional, competent demeanor.
• Knowledge of the physiology and psychology of the older person.
• Recognizes common signs/symptoms of dementia.
• Demonstrates strong customer service skills and telephone marketing skills.
• Adaptable, flexible and focused on meeting the needs of prospective residents and their families.
• Demonstrate team and business partner skills.

Preferred Qualifications

• Degree in marketing or human services field preferred.
• Prior experience in marketing to seniors, in sales, senior housing, long-term care insurance, hospitality or an appropriate healthcare/personal care background preferred.
• Proven track record of marketing/sales results.
• An outgoing personality, superior communication skills and strong customer service orientation .
• Must present a neat, clean appearance and demonstrate a positive, cheerful attitude.
• Must possess a clean driving record and valid state issued driver’s license.
• Local travel .

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.