Admissions Coordinator

Hospice in the Pines; Town of Florida (NY); On-site; USD 54,443,000 - 60,174,000; Full time

Job summary

Mainplace Senior Living is seeking an Admissions Coordinator to join our team of dedicated professionals who aim to improve the lives of residents, families, and the community. You will manage the admission/assessment process, build relationships with prospects and their families, and collaborate with the Family Advisor and Community Management Team to maintain occupancy.

The role requires superb communication in English, customer service focus, and the ability to travel locally for outreach.

Qualifications

• Strong communication skills in English, both spoken and written.
• Experience in marketing or outreach to seniors preferred.
• Ability to travel locally.

Responsibilities

• Lead resident recruitment and cultivate relationships with prospects and families.
• Support occupancy goals through community marketing and referrals.
• Coordinate admission/assessment with Family Advisor and management team.

Skills

Excellent communication

Relationship building

Prospect outreach

Customer service

Education

Degree in marketing or human services

Job description

Mainplace Senior Living is currently seeking an Admissions Coordinator to join our team of dedicated professionals who want to make a difference in the lives of our residents, their families and our community. We are guided by our CAPLICO Core Values:

Celebration

Accountability

Passion for Learning

Love One Another

Intelligent Risk Taking

Customer Second (Employee First!)

Ownership

If these core values resonate deeply with your own moral compass and you meet the requirements below, then you should apply.

About the Opportunity

Successfully help lead theresidentrecruitment process by establishing and cultivating meaningful relationships with prospects and their families and identifies individual candidate’s needs. Helps develop and maintain productive internal and external marketing strategies including referral sources and community relationships. Helps maintain occupancy levels, tracks and trends resident movements, is a point of contact for all prospective residents and manages the admission/assessment process in collaboration with the Family Advisor and Community Management Team.

Critical Success Factors

• Superior communication skills with the ability to effectively communicate in English, both orally and in writing.
• Ability to communicate a clear vision of thecommunityand its services.
• Dependable and punctual with a professional, competent demeanor.
• Knowledge of the physiology and psychology of the older person.
• Recognizes common signs/symptoms of dementia.
• Demonstrates strong customer service skills and telephone marketing skills.
• Adaptable, flexible and focused on meeting the needs of prospective residents and their families.
• Demonstrateteam and business partner skills.

Preferred Qualifications

• Degree in marketing or human services field preferred.
• Prior experience in marketing to seniors, in sales, senior housing, long-term care insurance, hospitality or an appropriate healthcare/personal care background preferred.
• Proven track record of marketing/sales results.
• An outgoing personality, superior communication skills and strong customer service orientation required.
• Must present a neat, clean appearance and demonstrate a positive, cheerful attitude.
• Must possessa cleandriving record and valid state issued driver’s license.
• Local travel required.

PAY RATE: $19.00-$21.00

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.