Community Liaison

Sun Behavioral Health Group; Georgetown (DE); On-site; USD 50,000 - 75,000; Full time

Job summary

SUN Behavioral Health Delaware in Georgetown, DE is seeking a Business Development professional to craft and execute growth plans for the facility. You will perform market research and analysis, and contribute to the development of new and existing programs to enhance community impact and facility outcomes.

The role requires collaboration across departments, monitoring plan effectiveness, and professional representation of the facility to leaders, physicians, and the community.

Qualifications

• Required: High school diploma or GED.
• Preferred: Bachelor degree in Business Development or Marketing.
• Maintains education and development appropriate for position.

Responsibilities

• Develops and implements business development plans for the facility.
• Participates in market research, market analysis and tactics.
• Assists in developing annual market plans and new/existing programs.
• Monitors effectiveness of business development plans and engages with stakeholders.
• Represents the facility with business leaders, physicians, community and media.

Skills

Market analysis

Business development

Stakeholder relations

Communications

Education

High School/GED

Bachelor's in BD/Marketing

Job description

Job DetailsJob Location: SUN Behavioral Delaware - Georgetown, DE 19947Position Type: Full TimeEducation Level: High School/GEDTravel Percentage: Road WarriorJob Shift: DaysJob Category: Business Development

Position Summary

Responsible for the development and implementation of business and Business Development plans for the facility. Participates in the Business Development plan process through market research, market analysis and Business Development tactics. Works on new and existing facility programs. Participates in the department's continuous quality improvement (CQI) activities.

Position Responsibilities

Clinical / Technical Skills (40% of performance review)

• Performs market analysis, market research and development and implementation of Business Development and business plans.
• Assists in developing the annual market plan for the facility.
• Develops Business Development plans for assigned programs, which includes market analysis and financial feasibility studies.
• Assists the various departments of the facility with new business and Business Development plans.
• Continuously monitors the effectiveness of new and existing Business Development plans.
• Represents the facility with business leaders, physicians, the community and the media.
• Demonstrates excellent interpersonal skills within the facility and with the public.
• Communicates appropriately and clearly to the Director of Business Development and the Business Development staff.
• Consults other departments, as appropriate, to collaborate in regards to Business Development and business plans.
• Demonstrates the ability to be flexible, organized and function under stressful conditions.
• Consistently completes all assignments in a timely manner, is thorough and appropriately detailed.
• Perform other duties as assigned.

Safety (15% of performance review)

• Strives to create a safe, healing environment for patients and family members
• Follows all safety rules while on the job.
• Reports “near misses”, as well as errors and accidents promptly.
• Corrects minor safety hazards.
• Communicates with peers and management regarding any hazards identified in the workplace.
• Attends all required safety programs and understands responsibilities related to general, department, and job specific safety.
• Participates in quality projects, as assigned, and supports quality initiatives.
• Supports and maintains a culture of safety and quality.

Teamwork (15% of performance review)

• Works well with others in a spirit of teamwork and cooperation.
• Responds willingly to colleagues and serves as an active part of the hospital team.
• Builds collaborative relationships with patients, families, staff, and physicians.
• The ability to retrieve, communicate, and present data and information both verbally and in writing as required
• Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word.
• Demonstrates adequate skills in all forms of communication.
• Adheres to the Standards of Behavior

Integrity (15% of performance review)

• Strives to always do the right thing for the patient, coworkers, and the hospital
• Adheres to established standards, policies, procedures, protocols, and laws.
• Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence.
• Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources.
• Completes required trainings within defined time periods, as established by job description, policies, or hospital leadership
• Exemplifies professionalism through good attendance and positive attitude, at all times.
• Maintains confidentiality of patient and staff information, following HIPAA and other privacy laws.
• Ensures proper documentation in all position activities, following federal and state guidelines.

Compassion (15% of performance review)

• Demonstrates accountability for ensuring the highest quality patient care for patients.
• Willingness to be accepting of those in need, and to extend a helping hand
• Desire to go above and beyond for others
• Understanding and accepting of cultural diversity and differences

QualificationsEducation

• Required: High school diploma or GED.
• Preferred: Bachelor degree in Business Development or Marketing
• Maintains education and development appropriate for position.

Experience

• Required: One to two years in healthcare and/or medical industry
• Preferred: Previous marketing experience in a behavioral health setting
• May substitute education for experience