Community Liaison

Better Healthcare; Denver (CO); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Supplemental insurance

Subscription Based Primary Care

Short Term Disability

Long Term Disability

Life Insurance

Paid time off

IRA with company matching

Job summary

Better Healthcare in Denver, CO is seeking a Community Liaison to advance our mission by engaging with local healthcare providers and community organizations. You will promote our home health services, solve referral challenges, and build lasting partnerships to expand patient referrals.

The role requires daily commutes within the Denver Metro area, strong communication and relationship-building skills, and proficiency with CRM tools. A valid driver's license is expected as travel is involved.

Qualifications

• Ability to commute within Denver Metro daily to various healthcare facilities.
• Strong communication skills to interact with patients, providers and community partners.
• Experience building referral networks and partnerships in healthcare.
• Knowledge of basic medical terminology and CRM usage.
• Ability to drive a vehicle and manage multiple projects with accuracy.

Responsibilities

• Develop and manage community relationships to increase referrals.
• Engage with healthcare providers and community organizations.
• Promote services and communicate value to referral sources.
• Collaborate with clinical staff and internal teams to expand reach.
• Maintain records and track leads using CRM.

Skills

Communication skills

Relationship-building

Sales skills

Research acumen

Organization

Team player

Driving

Tools

CRM tools

Job description

Founded in 2016, Better Healthcare is a Colorado-based, 5‑Star CMS‑rated home health agency serving metro Denver and Colorado Springs. We are committed to delivering high-quality, accountable care that puts patients and families first. Through a focus on continuous improvement and strong clinical standards, we create better outcomes for those we serve and a supportive, growth‑oriented environment for our team.

About the Role

As a Community Liaison, your role is pivotal in advancing our mission of delivering better healthcare. Through your adeptness in positioning yourself as a subject matter expert, solving challenges on hand, and building robust partnerships, you will be instrumental in driving more patient referrals to our services. Focused on community engagement, fostering local healthcare provider relationships, and promoting our specialized services, you will play a key part in expanding our reach and making a lasting impact in the communities we serve.

Characteristics of a Great Candidate

• Ability to commute within Denver Metro daily to various healthcare facilities and engage accounts face‑to‑face.
• Possesses strong research acumen and the ability to discern key decision‑makers within target organizations.
• Strong communication skills to interact with patients, healthcare providers, community organizations, and internal team members.
• Relationship‑building skills to establish and maintain positive relationships with key stakeholders, potential referral sources and community partners.
• Sales skills to understand the company's services and offerings and communicate their value.
• Goal‑oriented, driven to meet and exceed performance goals such as increasing patient referrals and community engagement.
• Long‑term mindset, demonstrating patience and persistence in building lasting connections.
• Organized and detail‑oriented, able to manage multiple projects and priorities simultaneously and maintain accurate records.
• Team player, able to work collaboratively with internal teams, including clinical staff.
• Creative and innovative, capable of developing marketing strategies to promote the company's services and enhance its reputation.
• Experience in similar positions in home health or adjacent healthcare segments.
• Knowledge of basic medical terminology.
• Ability to use CRM tools effectively.
• Ability to drive a vehicle.

Benefits

• Health insurance.
• Supplemental insurance.
• Subscription Based Primary Care.
• Short Term Disability.
• Long Term Disability.
• Life Insurance.
• PTO.
• IRA (401k alternative) with company matching.

Job Type

Full‑time

Benefits Overview

• 401(k)
• 401(k) matching
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation

70,000 - 100,000 USD per year (Denver, CO)