Community Lending Mortgage Loan Officer

Huntington National Bank; East Lansing (MI); On-site; USD 50,000 - 75,000; Full time

Job summary

Huntington National Bank is looking for a Mortgage Loan Officer - Retail Community to provide exceptional customer service while developing and maintaining business relationships. The role involves advising clients on mortgage loan options and ensuring a seamless process from approval through closing. Ideal candidates will have a high school diploma or GED, mortgage origination experience, and an NMLS license. This position is based in East Lansing, Michigan.

Qualifications

• High school diploma or GED required.
• One or more years of mortgage loan origination experience preferred.
• NMLS license is necessary.

Responsibilities

• Develop and expand referral sources to grow mortgage business.
• Advise clients on mortgage options and financial products.
• Provide customer service from approval to closing.
• Maintain client relationships and assist in loan applications.

Skills

Customer service

Consultative selling

Client relationship management

Organizational skills

Verbal communication

Written communication

Education

High school diploma or GED

Bachelor's degree preferred

Job description

Summary

The Mortgage Loan Officer - Retail Community position provides 'Simply the Best' customer service to each customer at all times. Responsibilities include using internal and external referral sources to develop mortgage loan business; builds and maintains business relationships within the community.

Responsibilities

• Develops new and expands internal and external referral sources to grow mortgage business
• Using consultative selling techniques, advises clients on mortgage loan options and other financial products.
• Provides excellent customer service from approval through closing, working closely with loan origination sources to secure and verify all information required for underwriting.
• Responsible for maintaining client relationships.
• Advises customers on the completion of loan applications.
• Performs other duties as assigned.

Basic Qualifications

• High school diploma or GED
• One or more years of mortgage loan origination experience, preferably at a bank
• NMLS license

Preferred Qualifications

• Pipeline and book of business
• Bachelor's degree preferred
• Knowledge of mortgage loan products (conventional, FHA/VA, construction lending and portfolio programs)
• Knowledge of mortgage procedures, documentation, and underwriting guidelines
• Demonstrated ability to identify opportunities to cross-sell financial products and services
• Effective written and verbal communication skills
• Strong organizational skills
• Ability to multi-task
• PC - Internet skill

Equal Opportunity Employer

Huntington is an Equal Opportunity Employer.