Community Insurance & Customer Advocate

Lane Madsen - State Farm Agent; Dubuque (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Training & development

401(k) matching

Bonus based on performance

Competitive salary

Job summary

Lane Madsen - State Farm Agent in Dubuque, IA is seeking a Multiline Representative to help clients protect what matters most by offering insurance products and personalized service.

You will build relationships, respond to inquiries, support daily office operations, and contribute to community outreach while maintaining accurate records.

This role rewards reliability, communication, and growth as you help customers make informed decisions.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Effective written and verbal{

Job description

Lane Madsen - State Farm Agent in Dubuque, IA is seeking a Multiline Representative to help clients protect what matters most by offering insurance products and personalized service.

You will build relationships, respond to inquiries, support daily office operations, and contribute to community outreach while maintaining accurate records.

This role rewards reliability, communication, and growth as you help customers make informed decisions.