Community Inspector

Cityproperty; Phoenix (AZ); On-site; USD 57,308,000 - 68,770,000; Full time

Benefits offered by this job

401(k) with company matching

Medical, dental, and vision insurance

Health savings account (HSA)

Employee assistance program

Life insurance

Paid time off

Professional development assistance

CMCA certification program

Employee referral program

Job summary

City Property Management seeks a Community Inspector to perform consistent inspections of assigned single-family communities. You will identify violations, observe conditions, and communicate professionally with homeowners and the team.

The ideal candidate is dependable, observant, and able to work independently, with about 75% travel across communities and 25% office work. A valid driver’s license and reliable vehicle are required.

Qualifications

• High school diploma or equivalent.
• Valid driver's license with good driving record.
• Reliable personal vehicle and insurance.
• Strong attention to detail and organization.
• Ability to work independently and communicate well.
• Basic computer skills and photo documentation.

Responsibilities

• Conduct inspections of assigned single-family communities.
• Follow routes, schedules, and guidelines.
• Inspect landscaping, exterior paint, roofs, fencing, and similar conditions.
• Document violations with notes and photos.
• Enter findings into company software promptly.
• Review governing documents before inspections.
• Report maintenance or safety concerns observed.
• Respond to homeowner questions about violations.
• Occasionally meet homeowners on site to discuss concerns.
• Maintain records and meet deadlines.
• Protect confidential information and follow policies.

Skills

Attention to detail

Route management

Professional communication

Customer service

Conflict de-escalation

Accurate documentation

Consistency and judgment

Accountability and dependability

Education

High school diploma

Job description

About Us

City Property Management (www.cityproperty.com) is an Arizona born and raised company that is a leader in full-service HOA management with innovative technology and a stellar team to match. With more than 40 years in the business and over 150 full time employees, we pride ourselves on providing the best HOA management experience possible. We work hard for the communities we serve and it shows. With paid training and a supportive team environment, you can have confidence that your investment with us is more than a job, it is a career.

Mission

The mission of City Property Management is to provide the best experience in community management.

Our Core Values

Professionalism, Engagement, Knowledge, Humility, Client Centric, Trust, Flexibility, Teamwork, Diligent, Fun, Fair & Respectful

About the Role

The Community Inspector conducts consistent, professional inspections of assigned single-family residential communities. This position identifies and documents potential violations, observes common-area conditions, and communicates professionally with homeowners and internal team members.

The ideal candidate is dependable, observant, methodical, and comfortable working independently. Approximately 75% of the role involves traveling throughout assigned communities.

Schedule and Work Environment

• Full-time position
• Monday–Thursday, 8:00 a.m.–5:00 p.m.
• Friday, 8:00 a.m.–3:00 p.m.
• Approximately 75% field-based and 25% office-based
• Regular local driving with mileage reimbursement

Essential Responsibilities

• Conduct scheduled inspections of assigned single-family communities.
• Follow established routes, schedules, and community-specific guidelines.
• Perform focused inspections of landscaping, weeds, exterior paint, roof tiles, fencing, gate slats, and other visible conditions.
• Apply violation standards consistently and objectively.
• Document potential violations with accurate notes and photographs.
• Enter findings into company software promptly and accurately.
• Review governing documents and community requirements before inspections.
• Observe and report visible common-area maintenance or safety concerns.
• Respond to homeowner questions regarding violations through Compliance Connection or other approved channels.
• Occasionally meet with homeowners on site to discuss property concerns.
• Communicate professionally with homeowners, Board Members, vendors, and team members.
• Coordinate with Community Managers and Assistant Community Managers regarding unusual conditions or concerns.
• Maintain organized records and complete inspections within established deadlines.
• Protect confidential information and follow all company policies and safety procedures.

Required Qualifications

• High school diploma or equivalent.
• Valid driver’s license with a good driving record and no DUI convictions within the past 10 years.
• Reliable personal vehicle and current automobile insurance meeting company requirements.
• Strong attention to detail and organizational skills.
• Dependable, responsible, and able to work independently.
• Strong verbal and written communication skills.
• Ability to remain calm, courteous, and professional with homeowners.
• Basic computer skills and the ability to learn company software.
• Ability to use a smartphone or tablet to photograph and document findings.
• Ability to consistently apply written rules and inspection standards.

Preferred Experience

• Two years of community or property management experience; or
• Equivalent municipal or city experience in code enforcement, property inspections, neighborhood services, or a similar compliance role.

Professional Appearance

As a homeowner-facing representative, the Community Inspector must maintain a polished, professional appearance, including:

• Clean, pressed work shirts and appropriate pants and footwear.
• Hair must be clean, well-maintained, and professionally styled, consistent with a client- and board-facing role.
• Appropriate hygiene and compliance with the company dress code.
• Exceptions to appearance standards may be requested as a religious or medical accommodation by contacting Human Resources.

Physical and Field Requirements

• Ability to drive for extended periods and frequently enter and exit a vehicle.
• Ability to walk community properties and work outdoors in varying weather conditions, including Arizona heat.
• Ability to visually observe property conditions and safely use a smartphone, tablet, or camera while stopped or outside the vehicle.

Key Competencies

• Attention to detail
• Consistency and sound judgment
• Accountability and dependability
• Time and route management
• Professional communication
• Customer service
• Conflict de-escalation
• Accurate documentation

Perks & Benefits

• 401(k) with company matching
• Medical, dental, and vision insurance
• Health savings account (HSA)
• Employee assistance program
• Life insurance
• Paid time off
• Professional development assistance
• Company-sponsored CMCA certification program
• Employee referral program

Compensation

• $20 - 24 / hour

Equal Employment Opportunity: City Property Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by applicable law.