Community Inclusion Specialist

Promise Resource Network; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Promise Resource Network is seeking a Community Inclusion Specialist in Charlotte, NC. The role focuses on transitioning TCL-eligible members from Adult Care Homes to Permanent Supportive Housing and connecting them to services to enhance life quality and community tenure.

The CIS will work with IPS-SE, Benefits Counseling, and other supports, requiring commitment to trauma-informed, recovery-focused care and peer-support principles within a nonprofit setting.

Qualifications

• Current North Carolina Certified Peer Support Specialist.
• Lived experience with substance use disorder and/or mental health challenges, meeting eligibility for NC PSS certification.
• Belief in recovery potential and commitment to peer support principles.
• Ability to receive guidance, training, and mentoring to grow skills.
• Demonstrates leadership by modeling PRN’s mission and values.
• Takes personal responsibility, is dependable, reliable, and a team player.
• Honesty and integrity; ethical and approachable.
• Ability to interact effectively with the public, providers, and stakeholders.
• Commitment to personal recovery and wellness with lived crisis-based experience.
• Ability to manage time and complete tasks.
• Knowledge of computer software: word, spreadsheets, databases, presentations.
• Honesty and integrity reiterated.
• Excellent communication skills in oral and written forms; active listening and conflict resolution.
• Must have a valid NC Driver’s license.

Responsibilities

• Follow referrals from the Program Manager for TCL members in Community Inclusion programs.
• Educate members about housing, services, supports, and opportunities to promote community inclusion.
• Complete IDM Tools and Community Participation Assessments; coordinate opportunities based on needs and preferences.
• Use the Mattering framework to improve quality of life for members.
• Communicate with the Program Manager Alliance to coordinate housing transitions and outcomes.
• Complete and submit required documentation for reporting and billing as needed.
• Adhere to System of Care values in person-centered service delivery to achieve outcomes.
• Attend weekly program meetings as facilitated by the Program Manager.
• Schedule planning meetings with the member, guardian, and facility as needed.
• Conduct face-to-face or virtual visits with members and guardians.
• Help members connect with peers and community resources.

Skills

PSS certification NC

Peer support exp

Recovery-focused

Excellent communication

Time management

Driver's license

Job description

Promise Resource Network Community Inclusion Specialist Charlotte, NC Full time Apply for Community Inclusion Specialist

The Community Inclusion Specialist (CIS) will complete to (a) transition TCL-eligible members from Adult Care Homes (ACH) to Permanent Supportive Housing and (b) assist members to connect to services, supports, and access different opportunities within their community to enhance quality of life and increase community tenure. Supports/services include but are not limited to: Individual Placement and Supports-Supported Employment (IPS-SE), Benefits Counseling, educational opportunities, medical/physical health services, and other community inclusion activities to increase their quality of life.

Promise Resource Network is a nonprofit survivor-led organization that disrupts illness-based approaches to mental health and substance use by understanding the impacts of trauma and supporting healing, wellness, and recovery.

Description

*****MUST BE CURRENTLY PSS CERTIFIED IN NC*****

Responsibilities

• Follow-through on referrals assigned by the Program Manager to TCL members who are receiving Community Inclusion Peer Support, Transition Services, or who have successfully transitioned to Permanent Supportive Housing.
• Provide education and information about housing, services, supports, and opportunities to promote community inclusion.
• Complete NC DHHS Informed Decision Making (IDM) Tools and Community Participation Assessments as identified by Temple University. Coordinate available opportunities based on identified needs and preferences.
• Use "Mattering" (Temple University) as a driving framework for increased Quality of Life.
• Communicate routinely with the Program Manager Alliance to coordinate efforts for community transition and enhanced quality of life.
• Complete and submit documentation as specified.
• Provide necessary information to Program Manager for reporting needs and to Accounting Manager to ensure complete billing/invoicing as required by Alliance to receive reimbursement for services rendered.
• Adhere to System of Care values and principles in providing a person centered, strength-based service delivery approach to assist members in achieving their outcomes.
• Attend case review meetings with Alliance's TCLI staff as requested for applicable individuals.
• Collaborate with Alliance and any other identified partners in implementing this project.
• Engage in outreach activities with Alliance staff to facilitate a positive working relationship with external stakeholders that encourages referrals and successful service engagement.
• At minimum, participate in weekly program meetings as facilitated by Program Manager.
• Schedule planning meetings, as needed with the member, guardian, and facility.
• Complete face-to-face or virtual (if appropriate) visits with the member/guardian.
• Support member to connect with other peers in their community.
• Provide additional training and skill building to prepare for and enhance community living.
• Connect member to additional supports and notify Alliance staff for assistance with Provider referral for services with an emphasis on IPS-SE. A minimum of weekly collaboration is expected for all individuals receiving IPS-SE services.
• Adhere to Supportive Housing best practices to ensure the member is living in a safe, decent, and affordable home which includes:
  • Choice of housing
  • Functional separation of housing and services
  • Decent, safe, and affordable housing
  • Housing integration
  • Access to housing
  • Flexible, voluntary, and recovery focused services
  • Active outreach and engagement
  • Connecting people to benefits and community-based services
  • Providing direct supports for housing retention
• Collaborate with local Alliance Housing Specialists to identify other potential avenues for housing for individuals that is self-sustaining.
• As assigned by the Program Manager, work with local churches, nonprofits, thrift stores to identify cost effective ways for individuals receiving this service to furnish their homes.
• As assigned by the Program Manager, work with community resources and organizations to ensure member is aware of ways to fully integrate into his or her community utilizing physical and behavioral health, social, spiritual, financial, transportation, vocational and educational resources.

Qualifications and Experience

• Current North Carolina Certified Peer Support Specialist.
• Lived experience with substance use disorder and/or mental health challenges, meeting eligibility requirements for NC PSS certification.
• Belief in the recovery potential of all people and is committed to the philosophy of peer support by reinforcing their ability to work and/or achieve personal goals.
• Ability to receive guidance, training, and mentoring to grow skills and knowledge.
• Demonstrates leadership by modeling PRN’s mission, values, philosophy, and guidance to team members.
• Demonstrates taking personal responsibility, being dependable, reliable, working as a team player, and utilizing personal determination skills.
• Demonstrates honesty, integrity, is ethical and approachable.
• Ability to interact effectively with the public, providers, and other stakeholders.
• Committed to personal recovery and wellness and has a personal history of recovery and lived experiences in seeking and receiving crisis-based support.
• Ability to manage time and complete tasks.
• Knowledge of a variety of computer software applications in word processing, spreadsheets, databases and presentation.
• Demonstrate honesty, and integrity, is ethical, and is approachable.
• Excellent communication skills (oral and written) using active and reflective listening, asking curious questions, validating others' experiences, remaining non-judgmental, and demonstrating effective conflict resolution skills.
• Must have a valid NC Driver’s license.