Transitions to Community Living (TCL) Peer Support Professional (4565)

Paycom - ATS; Charlotte (NC); On-site; USD 38,000 - 49,000; Full time

Benefits offered by this job

Health plan

401k

Paid time off

Flexible hours

Career development

Job summary

Carolina Outreach in North Carolina is seeking a full-time Peer Support Services TCL to provide peer support to individuals with mental health and/or substance use disorders, with a tenancy focus to support community living. The role collaborates with therapists and medical teams, delivering WRAP-based counseling and assisting with daily living skills.

The position requires a Highschool Diploma/GED with NC Peer Support certification and a valid NC driver’s license, and offers flexible hours

Qualifications

• Highschool Diploma/GED and NC Certification program for Peer Support Specialists.
• At least 1 year of experience working in mental health.
• Valid and active driver's license in NC.

Responsibilities

• Provide peer support services to individuals with mental health and/or substance use disorders.
• Help clients maintain housing stability and work toward personal recovery goals.
• Coordinate with therapists, medical providers, and support teams to ensure quality care.
• Respond to client needs and crises in the community, including after-hours support when necessary.

Skills

Empathy

Communication

Education

Highschool diploma / NC cert

Job description

Job Details

Level: Experienced, Job Location: Charlotte, NC 28262, Position Type: Full Time, Education Level: Bachelor's Degree, Salary Range: $37,920.00 - $48,693.00, Travel Percentage: Client Transport, Job Shift: Any, Job Category: Entry Level

About Us

Since 2003, we've been assisting children, families and adults across North Carolina with their behavioral health needs. Carolina Outreach is a group of highly trained behavioral health professionals dedicated to promoting the emotional and physical well-being of our community in a safe and respectful environment.

We provide a comprehensive and integrative array of behavioral health services and supports for people of all ages with varying levels of need utilizing an equitable and inclusive approach.

We focus on helping our clients tap into and develop their inherent strengths with the goal of supporting the highest quality of life possible for all we serve.

About The Role

We are seeking a full-time Peer Support Services TCL to provide Peer Support Services to individuals with Mental Health and/or substance use disorders with Permanent Supportive Housing and participating in the Transition to Community Living program. The intent of the service is to increase an individual’s ability to live successfully in the community by maintaining tenancy. Peer Support Services with a Tenancy focus is appropriate for individuals who are currently in stable housing but have continuing needs around maintaining tenancy, community inclusion, building supports, and enhancing quality of life.

• Collaborates with the client’s therapists to determine the individual’s status and response to treatment; symptom assessment and management;
• Provide individual supportive counseling using the WRAP model;
• Assists and supports activities-of-daily-living, social, interpersonal relationship, and leisure-time-activity services;
• Provides highly individualized services in the community and promotes individual self-determination and decision-making.
• Collaborates with therapists and medical providers to promote a culture in which each individual’s point of view and preferences are recognized, understood, respected and integrated into treatment, rehabilitation, and community self-help activities.
• Works a non-traditional schedule and make themselves available as needed to meet with clients as frequently as needed and at times convenient to them, be available after-hours and go to clients’ homes quickly after hours as needed in crises. Also, available to clients 24/7 in the event of a crisis.

Compensation

This role is compensated on a variable rate model, designed to reward productivity while providing consistent earning opportunity through established referral volume.

Compensation: $37,920 - $48,693

Placement within the range is based on licensure level, education, and experience.

This is a variable rate non-exempt position with unlimited earning potential. Your effort drives your earnings, no limits.

What You Can Expect

• Support clients in maintaining stable housing and living successfully in the community.
• Provide one-on-one peer support and counseling using recovery-focused approaches such as WRAP.
• Assist with daily living skills, community involvement, and building healthy support systems.
• Be available for flexible hours, including crisis support, to meet clients' needs in the community and at home.

Responsibilities

• Provide peer support services to individuals with mental health and/or substance use disorders.
• Help clients maintain housing stability and work toward personal recovery goals.
• Coordinate with therapists, medical providers, and support teams to ensure quality care.
• Respond to client needs and crises in the community, including after-hours support when necessary.

Qualifications

• Highschool Diploma/GED and NC Certification program for Peer Support Specialists.
• At least 1 year of experience working in mental health.
• Must have a valid and active driver's license in NC.

Why Join Us

We are focused on creating a model where clinicians are supported, not overloaded. You’ll have the flexibility to shape your schedule, the support to maintain a steady caseload, and the opportunity to grow within a stable, mission-driven organization.

Beyond the engaging work, you'll also benefit from our competitive benefits package to support you and your loved ones, provide work/life balance, and invest in your future. The list below is for informational purposes only.

• Consumer-driven health plan coverage provided by Anthem
• Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.
• Health Savings Account (HSA) or Flex Spending Account (FSA)
• Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget.
• Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp.
• An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for childcare.
• Generous paid time off
• 401k or Roth IRA Retirement Programs administered by EmpowerFinancial planning and education services at no cost to you
• Voluntary supplemental benefits (Accident, Critical Illness, Short-Term Disability)
• Educational Assistance (your position, date of hire and years of service determine your eligibility)
• Licensure Residency Program for Full-time Clinical Staff
• Advancement and Career Development Opportunities

Legal Notice

We are an equal opportunity employer. Employment is at-will and contingent upon successful completion of background checks and credential verification. We participate in E-Verify to confirm employment eligibility in the United States. Reasonable accommodations are available upon request in accordance with the Americans with Disabilities Act (ADA). Must be authorized to work in the United States. Compensation varies based on licensure, experience, and caseload. ncgCARE and all partner affiliates maintain a drug-free workplace.