Community-Impact Eligibility Case Manager

Knowledge Services; Peru (IL); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Paid time off

Benefits

37.5 hour work week

Job summary

Knowledge Services, a leader in MSP and payroll services, seeks an Eligibility Specialist to assist clients with state assistance programs. You will gather data, verify information, and determine eligibility while providing excellent client service.

You will work in an office setting with training to develop skills in case management, data entry, and communication. The role offers a 37.5-hour week and benefits.

Qualifications

• Must have strong organizational and analytical thinking.
• Experience in social services or government programs is preferred.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office and basic computer skills.
• 2 years in a social service environment is desired.

Responsibilities

• Gather data for state assistance programs in person or by phone.
• Verify information meets state policies.
• Obtain release forms and medical records as needed.
• Verify income, assets and other documents.
• Explain regulations and program requirements to clients.
• Use automated tools to determine eligibility.
• Enter data into state databases.
• Respond to inquiries by phone or email in a timely manner.

Skills

Organized

Analytical

Team player

Written & verbal

Customer service

Independent

Reliable

Microsoft Office

Basic math

Case management

Communication

Education

Bachelor's or Associate degree in Counseling or Social Services

High School Diploma or GED

Tools

Data entry systems

Job description

Knowledge Services, a leader in MSP and payroll services, seeks an Eligibility Specialist to assist clients with state assistance programs. You will gather data, verify information, and determine eligibility while providing excellent client service.

You will work in an office setting with training to develop skills in case management, data entry, and communication. The role offers a 37.5-hour week and benefits.