Community Impact & Data Specialist

American Eagle Financial Credit Unionorporated; East Hartford (CT); Hybrid; USD 60,000 - 80,000; Full time

Job summary

American Eagle Financial Credit Union is seeking a Community Impact & Data Specialist to transform program data into insights supporting volunteerism, charitable giving, financial literacy, and wellbeing initiatives. You will build reports, dashboards, and metrics to demonstrate the impact of community investments across partnerships.

Location is East Hartford, CT with a hybrid work model. This full-time role focuses on data administration, analytics, and storytelling to drive informed strategy

Qualifications

• Strong data accuracy mindset and meticulousness.
• Ability to translate data into actionable insights for stakeholders.
• Experience in reporting, dashboards, and KPI tracking preferred.

Responsibilities

• Data Management & Administration: maintain records for community engagement, charitable giving, sponsorships, volunteer activities, and partnerships.
• Reporting & Analytics: develop and distribute dashboards and scorecards; track KPIs and outcomes.
• Community Impact Measurement: assist evaluation of programs, outcomes, reach, and engagement.

Skills

Data storytelling

Data quality

Cross-functional partnership

Attention to detail

Job description

The Opportunity

We’re looking for someone who thrives on turning data into meaningful stores about community impact. As our Community Impact & Data Specialist, you’ll play a central role in supporting our community engagement work across volunteerism, charitable giving, financial literacy and wellbeing programs, sponsorships, and community partnerships.

In this role, you’ll maintain accurate program data, build reports and dashboards, and track the metrics that show how our programs are performing. You’ll work closely with the community team and partners across the organization, helping turn data into insights that inform strategy, strengthen stakeholder reporting, and demonstrate the value of our investments in the communities we serve.

This is a great fit for someone who brings care and authenticity to their work, enjoys working with data, and wants what they do every day to have a visible, positive impact on others.

Location – East Hartford, CT Hybrid

Hours – Fulltime

Compensation- $60-$80k annually (depending on experience, education, aptitude & equity)

You Are

• A Champion of Accuracy

  Precision is second nature to you, and you catch the small details others overlook, knowing they’re the foundation everything else is built on

• Driven by Impact

  You’re motivated by more than numbers, you want to see how your work translates into real, positive change for the communities we serve

• A Trusted Partner

  You build genuine connections across teams, listening closely to understand what people need and showing up as a true partner

• A Storyteller at Heart

  You know that data alone doesn’t move people, so you bring it to life in ways that are clear, compelling, and easy to act on

We Are

A purpose-driven organization with a proud legacy. Guided by our mission to enrich lives and create a world where financial freedom is a reality, we lead with heart, show up authentically, and seek to uplift our members, communities, and each other. Our culture is our power, it fuels innovation, amplifies impact, and sets us apart as we grow together and reach new heights.

Key Responsibilities

• Data Management & Administration
  • Maintain accurate records related to community engagement, charitable giving, sponsorships, volunteer activities, financial education programs, and community partnerships.
  • Collect, validate, organize, and manage data from multiple internal and external sources.
  • Monitor data quality and integrity across systems and reporting platforms.
  • Develop and maintain documentation, procedures, and data tracking tools.
  • Assist with administration of community engagement, volunteer management, grant management, and reporting systems.
• Reporting & Analytics
  • Develop, maintain, and distribute recurring reports, dashboards, and scorecards.
  • Track key performance indicators for community programs and initiatives.
  • Analyze program participation, volunteer engagement, charitable giving, and financial wellbeing outcomes.
  • Identify trends, opportunities, and areas for program improvement.
  • Respond to internal requests for data, metrics, and program performance information.
• Community Impact Measurement
  • Support the evaluation of community programs and initiatives.
  • Assist in measuring program outcomes, reach, and participant engagement.
  • Compile and analyze survey data, feedback results, and program assessments.
  • Help develop meaningful impact stories supported by quantitative and qualitative data.
  • Contribute to annual impact reporting and community engagement summaries.
• Program &