Community Housing Outreach Coordinator

Ohiocdc; Lakewood (OH); On-site; USD 43,000 - 45,000; Full time

Benefits offered by this job

Health Reimbursement Arrangement (HRA)

403B retirement plan

Paid time off and holidays

Job summary

LakewoodAlive is a nonprofit housing and community development organization in Lakewood, OH, seeking a Housing Outreach Coordinator. The role focuses on helping residents access housing resources, coordinating programs, and serving as the primary contact for housing initiatives.

The position is 40 hours per week, with about 60% in-office and 40% field-based work. The role requires outreach, eligibility screening, and strong collaboration with staff, contractors, and partners to ensure timely

Qualifications

• Excellent written and verbal communication skills.
• 1+ year of experience in community outreach, case management, housing services, or a related field.
• Working knowledge of general home repair, electrical, plumbing, and other craftsman-type trades.
• Flexibility to work evenings and weekends to accommodate volunteer groups and events.
• Strong ability to manage multiple projects at once.
• Strong data entry and record-keeping skills.
• Comfort working with sensitive resident information and maintaining confidentiality.
• Self-motivated, proactive, and able to work both independently and collaboratively.
• Ability to build trust and rapport with a diverse group of residents.
• High level of interpersonal skills, including tact, diplomacy, and professionalism.

Responsibilities

• Conduct outreach to Lakewood residents about housing programs (Paint Lakewood Program, weatherization, grants).
• Screen residents for program eligibility and manage intake and application process.
• Coordinate day-to-day scheduling and communication between residents and contractors.
• Assess scope of home repair projects to support planning and contractor communication.
• Maintain accurate client records and project data for grant reporting.
• Manage multiple resident projects and initiatives with timelines and documentation.
• Represent LakewoodAlive at events and partner tabling opportunities.
• Coordinate volunteer needs for housing-related projects and events.
• Build relationships with residents, community organizations, and city departments.

Skills

Community outreach

Case management

Housing services

Data entry

Record-keeping

Confidentiality

Teamwork

Flexible schedule

Driver's license

Independent & collaborative work

Tools

Microsoft Office

Client database systems

Job description

LakewoodAlive is a nonprofit housing and community development organization in Lakewood, OH, seeking a Housing Outreach Coordinator. The role focuses on helping residents access housing resources, coordinating programs, and serving as the primary contact for housing initiatives.

The position is 40 hours per week, with about 60% in-office and 40% field-based work. The role requires outreach, eligibility screening, and strong collaboration with staff, contractors, and partners to ensure timely