Community Home Supervisor

The-Arc-of-Northeastern-PA; Scranton (Lackawanna County); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Meaningful difference

Mission-driven environment

Professional development

Job summary

The ARC of Northeastern PA is seeking a compassionate Community Home Supervisor to oversee a residential home for individuals with IDs. The role focuses on creating a safe, person-centered environment that fosters independence and community involvement.

You will lead direct support staff, coordinate daily activities, ensure compliance with agency policies, and uphold residents’ dignity and rights. Join a mission-driven team committed to quality services.

Qualifications

• High school diploma or GED is required; associate or bachelor's degree in human services or related field preferred.
• Previous experience with individuals with intellectual and developmental disabilities is preferred.
• Supervisory or leadership experience is preferred.
• Strong organizational, communication, and interpersonal skills are essential.
• Ability to lead and support a diverse team and work independently with good decision-making.
• Valid driver's license and ability to pass background checks and clearances.

Responsibilities

• Oversee daily operations of the assigned community residence and promote a respectful, welcoming home environment.
• Supervise, train, coach, and support direct support professionals; coordinate staff schedules and meetings.
• Monitor health, safety, and documentation; ensure medication administration and licensing compliance.
• Complete residential documentation and reports; manage on-call responsibilities and weekend rotation.
• Communicate with clients’ families and the interdisciplinary team to share pertinent information.

Skills

Supervisory experience

Leadership

Organizational skills

Communication skills

Interpersonal skills

Driver's license

Education

High school diploma or GED

Associate or Bachelor's degree in human services

Job description

Position Summary

The ARC is seeking a compassionate, dependable, and motivated Community Home Supervisor to oversee the daily operations of a community residential home serving individuals with intellectual and developmental disabilities.

The Community Home Supervisor is responsible for maintaining a safe, supportive, person-centered environment where individuals are encouraged to achieve greater independence, develop meaningful relationships, and participate actively in their communities.

The successful candidate will provide leadership and supervision to direct support professionals, coordinate daily residential activities, ensure compliance with agency policies and regulatory requirements, and promote the dignity, rights, and well-being of every individual receiving services.

Essential Duties and Responsibilities

Residential Program Management

• Oversee the daily operations of the assigned community residence.
• Recognizing that everyone served is to be afforded dignity, respect and self-determination to the fullest extent. Promote a positive, respectful, and welcoming home environment.
• Maintain household petty cash accounts by submitting report and receipts to the ARC's Fiscal Office
• Assumes weekly on-call responsibilities and participates in a weekend on-call rotation schedule which includes oversight of "sister home"
• Coordinate daily schedules, appointments, activities, and community outings.
• Communicate with the client's parents, families, guardians, friends, and the Interdisciplinary team by disseminating pertinent information regarding the client.

Staff Supervision and Leadership

• Supervise, train, coach, and support direct support professionals.
• Develop and coordinate staff schedules to ensure appropriate coverage.
• Conduct staff meetings and communicate important program updates.
• Monitor staff performance and provide ongoing feedback.
• Ensure staff complete required training and documentation.
• Address staffing concerns and report performance issues appropriately.

Health, Safety, and Compliance

• Ensure individuals receive appropriate assistance with daily living activities.
• Monitor health and safety needs and coordinate medical appointments as necessary.
• Ensure medication administration and documentation follow applicable policies and regulations.
• Complete and review required residential documentation and reports.
• Ensure incidents, emergencies, and changes in individual status are reported promptly.
• Maintain compliance with agency policies, state regulations, and applicable licensing requirements.

Qualifications and Requirements

• High school diploma or GED required; associate or bachelor's degree in human services, social services, or a related field preferred.
• Previous experience working with individuals with intellectual and developmental disabilities preferred.
• Supervisory or leadership experience preferred.
• Strong organizational, communication, and interpersonal skills.
• Ability to lead, motivate, and support a diverse team of employees.
• Ability to work independently, prioritize responsibilities, and make sound decisions.
• Valid driver's license and acceptable driving record, as required.
• Ability to complete all required background checks and clearances.
• CPR, First Aid, and medication administration certifications, or willingness to obtain them as required.

What We Offer

• An opportunity to make a meaningful difference in people's lives.
• A supportive and mission-driven work environment.
• Opportunities for professional development and advancement.

Join Our Team!

At The ARC, we believe every individual deserves the opportunity to live a meaningful, fulfilling, and independent life. We are looking for a dedicated leader who shares our commitment to empowering individuals with intellectual and developmental disabilities.

The ARC is an Equal Opportunity Employer.