Community Home Supervisor

The Arc of Northeastern PA; Scranton (Lackawanna County); On-site; USD 42,000 - 62,000; Full time

Job summary

The Arc of Northeastern PA seeks a compassionate Community Home Supervisor to oversee the daily operations of a community residence serving individuals with intellectual and developmental disabilities.

You will provide leadership to direct support staff, coordinate daily schedules, activities, and community outings, ensure safety, regulatory compliance, and promote dignity, rights, and independence for those served.

Qualifications

• High school diploma or GED required; associate or bachelor's degree in human services preferred.
• Experience working with individuals with intellectual and developmental disabilities preferred.
• Supervisory or leadership experience preferred.
• Strong organizational, communication, and interpersonal skills.
• Ability to lead, motivate, and support a diverse team of employees.
• Ability to work independently, prioritize responsibilities, and make sound decisions.
• Valid driver’s license and acceptable driving record.
• Ability to complete all required background checks and clearances.
• CPR, First Aid, and medication administration certifications, or willingness to obtain them.

Responsibilities

• Oversee the daily operations of the assigned community residence.
• Promote a positive, respectful, and welcoming home environment.
• Maintain petty cash reports and coordinate with the Fiscal Office
• Assume weekly on-call responsibilities and weekend rotation.
• Coordinate daily schedules, appointments, activities, and community outings.
• Communicate with clients’ families and the interdisciplinary team.
• Supervise, train, coach, and support direct support professionals.
• Develop staff schedules and conduct staff meetings.
• Monitor performance and provide feedback; ensure training and documentation.
• Address staffing concerns and report performance issues appropriately.
• Ensure medication administration and documentation follow policies.
• Complete and review residential documentation and reports.
• Maintain compliance with agency policies, state regulations, and licensing requirements.

Skills

Organizational skills

Communication

Interpersonal skills

Leadership

Team motivation

Education

High school diploma or GED

Associate or bachelor’s degree in human services

Job description

Position Summary

The ARC is seeking a compassionate, dependable, and motivated Community Home Supervisor to oversee the daily operations of a community residential home serving individuals with intellectual and developmental disabilities.

The Community Home Supervisor is responsible for maintaining a safe, supportive, person-centered environment where individuals are encouraged to achieve greater independence, develop meaningful relationships, and participate actively in their communities.

The successful candidate will provide leadership and supervision to direct support professionals, coordinate daily residential activities, ensure compliance with agency policies and regulatory requirements, and promote the dignity, rights, and well-being of every individual receiving services.

Essential Duties and Responsibilities

Residential Program Management

• Oversee the daily operations of the assigned community residence.
• Recognizing that everyone served is to be afforded dignity, respect and self-determination to the fullest extent. Promote a positive, respectful, and welcoming home environment.
• Maintain household petty cash accounts by submitting report and receipts to the ARC's Fiscal Office
• Assumes weekly on-call responsibilities and participates in a weekend on-call rotation schedule which includes oversight of "sister home"
• Coordinate daily schedules, appointments, activities, and community outings.
• Communicate with the client's parents, families, guardians, friends, and the Interdisciplinary team by disseminating pertinent information regarding the client.

Staff Supervision and Leadership

• Supervise, train, coach, and support direct support professionals.
• Develop and coordinate staff schedules to ensure appropriate coverage.
• Conduct staff meetings and communicate important program updates.
• Monitor staff performance and provide ongoing feedback.
• Ensure staff complete required training and documentation.
• Address staffing concerns and report performance issues appropriately.

Health, Safety, and Compliance

• Ensure individuals receive appropriate assistance with daily living activities.
• Monitor health and safety needs and coordinate medical appointments as necessary.
• Ensure medication administration and documentation follow applicable policies and regulations.
• Complete and review required residential documentation and reports.
• Ensure incidents, emergencies, and changes in individual status are reported promptly.
• Maintain compliance with agency policies, state regulations, and applicable licensing requirements.

Qualifications and Requirements

• High school diploma or GED required; associate or bachelor's degree in human services, social services, or a related field preferred.
• Previous experience working with individuals with intellectual and developmental disabilities preferred.
• Supervisory or leadership experience preferred.
• Strong organizational, communication, and interpersonal skills.
• Ability to lead, motivate, and support a diverse team of employees.
• Ability to work independently, prioritize responsibilities, and make sound decisions.
• Valid driver's license and acceptable driving record, as required.
• Ability to complete all required background checks and clearances.
• CPR, First Aid, and medication administration certifications, or willingness to obtain them as required.

What We Offer

• An opportunity to make a meaningful difference in people's lives.
• A supportive and mission-driven work environment.
• Opportunities for professional development and advancement.

The ARC is an Equal Opportunity Employer.