Community Health Worker - Seneca

Insight Global; Dayton (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

Insight Global is seeking a Community Health Worker to join an interdisciplinary care team. The CHW will work directly with members in homes, healthcare facilities, provider offices, and community settings to identify barriers to care and coordinate services.

You will provide health education, assist with care plans under the Case Manager, travel regularly for member visits, and help connect members to resources while maintaining documentation.

Qualifications

• High school diploma or GED required.
• Comfortable using Microsoft Office, Microsoft Teams, VPNs, mobile hotspots, EMRs and other digital tools.
• Valid driver's license and reliable vehicle with verifiable auto insurance.
• Ability and willingness to travel regularly.
• Experience in community health work or related fields.
• Knowledge of Medicaid, long-term care, waiver services, behavioral health, and social determinants of health.

Responsibilities

• Engage with members in homes, hospitals, provider offices, community agencies, or via phone/online.
• Build professional, supportive relationships with members and families.
• Accompany members to medical appointments and social service visits as needed.
• Coordinate logistics supporting care plan goals (transportation, reminders, childcare).
• Gather information to support assessments and care plans (demographics, eligibility, health status).
• Assist with development and implementation of individualized care plans under the Case Manager.
• Identify and address barriers to care and connect members with community resources.
• Support members to improve health, wellness, safety, and self-management of care.
• Provide health education and wellness materials as directed by Case Manager/Team Lead.
• Monitor member concerns and communicate issues to the team.
• Maintain timely documentation within Care Management guidelines.
• Collaborate with Case Managers and the ICT team.
• Identify opportunities to improve processes and member experience.
• Regularly travel for member, provider, and community visits.

Skills

Travel required

Driver's license

Reliable vehicle

Auto insurance

Community health experience

Medicaid knowledge

Care coordination

Community outreach

Education

High school diploma or GED

Tools

Microsoft Office

Microsoft Teams

VPNs

Electronic medical records

Mobile hotspots

Job description

Job Description

The Community Health Worker (CHW) works as part of an interdisciplinary care team to help members access healthcare and community resources. This position works directly with members in their homes, healthcare facilities, provider offices, community agencies, and through phone or electronic communication.

The CHW helps identify barriers to care, coordinates services and logistics, gathers information for assessments and care plans, provides health education, and supports members in achieving their health and wellness goals.

Main Job Responsibilities

• Engage with members in a variety of settings, including:Members' homesHospitalsProvider officesCommunity agenciesPhone or electronic communication
• Build professional, supportive relationships with members and families
• Accompany members to medical appointments and social service visits when needed
• Coordinate logistics that support care plan goals, including:TransportationAppointment remindersChildcare arrangements
• Gather member information to support assessments, including:DemographicsEligibility and enrollment historyCurrent health statusInformation from members, families, providers, and other stakeholders
• Assist with the development and implementation of individualized care plans under the direction of the Case Manager
• Identify and help address barriers to care and services
• Connect members with appropriate community and social resources
• Support and empower members to improve their health, wellness, safety, and ability to manage their own care
• Provide health education and wellness materials as directed by the Case Manager or Team Lead
• Monitor member concerns and satisfaction and communicate issues to the appropriate team members
• Maintain accurate and timely documentation within Care Management guidelines
• Collaborate with Case Managers and other members of the interdisciplinary care team (ICT)
• Identify opportunities to improve processes and the overall member experience
• Regularly travel for member, provider, and community-based visits

Skills and Requirements

• High school diploma or GED required
• Comfortable using Microsoft Office, Microsoft Teams, virtual private networks (VPNs), mobile hotspots, electronic medical records, and other digital workplace tools.
• Valid driver's license
• Reliable vehicle
• Verifiable auto insurance
• Acceptable driving record
• Ability and willingness to routinely travel
• Comfortable conducting in-person visits in members' homes and community settings
• Previous experience in community health work, peer support, outreach, social services, care coordination, or another community-based role.
• Knowledge of Medicaid, long-term care, waiver services, behavioral health, and social determinants of health.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].