Community Health Worker (NCOR)

Arkansas Children’s Hospital; Little Rock (AR); On-site; USD 36,000 - 48,000; Full time

Job summary

Arkansas Children's Hospital is seeking a Community Health Worker (CHW) to coordinate care for patients and families between ACH primary care providers and community resources. The CHW will help families navigate systems of care while connecting them to medical, social, and mental health services.

The CHW acts as a liaison among the family, providers, and community-based organizations, supplying coaching, support, and guidance as patients work toward their health goals.

Qualifications

• Bachelor's degree from four-year college or university; or four years related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Coordinate with primary care treatment team and family to address social determinants of health.
• Work closely with clinic Social Worker and/or Behavioral Health Clinician to reinforce treatment recommendations with patient in community settings and facilitate access to resources and referrals.
• Build relationships with local CBOs, outpatient providers, acute or residential psychiatric treatment facilities to support families throughout the process of accessing appropriate medical, psychosocial, and mental health services.
• Provide health education to patients and families on lifestyle and behaviors that promote wellness.
• Coordinate with providers and payers to help patients access the correct level of care in order to avoid healthcare crises.
• Assists patients with enrollment in programs and benefits for which they are eligible.
• Follows-up on referrals, resources, and recommendations to help address access barriers as they arise.
• In compliance with Arkansas Children's Fleet Management Policy drives an owned, leased, or personal vehicle frequently in the performance of essential job functions.
• Performs other duties as assigned.

Skills

Communication

Care coordination

Community resources navigation

Education

Bachelor's degree

Tools

Driver's License

Job description

ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS. This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana.

Work Shift: Please see job description for details.

Time Type: Full time

Department: CC035801

Administration Summary: The Community Health Worker (CHW) provides coordination of care for patients and families between ACH primary care providers and appropriate community resources. The CHW will help families navigate various systems of care while connecting them to the medical, social, and mental health services for which they may be eligible. CHWs serve as a liaison between the family, providers, and community based organizations (CBO). They should have a strong understanding of the healthcare delivery system and help patients overcome access challenges. The employee will provide coaching, support, and guidance to the patient as they work towards their health care goals.

Additional Information: The Community Health Worker (CHW) provides coordination of care for patients and families between ACH primary care providers and appropriate community resources. The CHW will help families navigate various systems of care while connecting them to the medical, social, and mental health services for which they may be eligible. CHWs serve as a liaison between the family, providers, and community based organizations (CBO). They should have a strong understanding of the healthcare delivery system and help patients overcome access challenges. The employee will provide coaching, support, and guidance to the patient as they work towards their health care goals.

Required Education

• Bachelor's degree from four-year college or university; Or four years related experience and/or training; or equivalent combination of education and experience.

Required Work Experience

• Related Field - 1 year of experience

Required Certifications

• Drivers License - Arkansas Department of Motor Vehicles

Description

• Coordinate with primary care treatment team and family to address social determinants of health.
• Work closely with clinic Social Worker and/or Behavioral Health Clinician to reinforce treatment recommendations with patient in community settings and facilitate access to resources and referrals.
• Build relationships with local CBOs, outpatient providers, acute or residential psychiatric treatment facilities to support families throughout the process of accessing appropriate medical, psychosocial, and mental health services.
• Provide health education to patients and families on lifestyle and behaviors that promote wellness.
• Coordinate with providers and payers to help patients access the correct level of care in order to avoid healthcare crises.
• Assists patients with enrollment in programs and benefits for which they are eligible.
• Follows-up on referrals, resources, and recommendations to help address access barriers as they arise.
• In compliance with Arkansas Children's Fleet Management Policy drives an owned, leased, or personal vehicle frequently in the performance of essential job functions.
• Performs other duties as assigned.

Arkansas Children's is the only hospital system in the state dedicated to caring for children, which enables us to uniquely shape the landscape of pediatric care in Arkansas.

Arkansas Children's is driven by four core values - safety, teamwork, compassion and excellence - which inform every action.

Arkansas Children's Hospital has received Magnet Status from the American Nurses Credentialing Center (ANCC), for nursing excellence and patient outcomes.

And we are nationally ranked by U.S. News & World Report for Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology & Lung Surgery and Urology.

For more than a century, Arkansas Children's has met the unique needs of children.

But we’re more than just a hospital treating sick kids - our services include two hospitals, a pediatric research institute, foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow.

Arkansas Children's Little Rock campus includes a 336-bed hospital with the state's only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, as well as a nationally-recognized transport service.

And Arkansas Children's Northwest provides inpatient and emergency care, clinic rooms and diagnostic services to children in that corner of the state.

""Arkansas Children's is a place of hope and comfort for children and parents. When you are at children's, you are part of an elite team united with a common goal of saving children and making their lives better."" Michael – Business Operations Manager

""Arkansas Children's Hospital is a prestigious institution that cares for children."" Linda – Information Systems Analyst

""We are an organization of care, love, and hope while we champion children."" Angela – Parking and Fleet Coordinator

""Care, love, and hope for children!" Kathy – Administrative Assistant

When I think of my time here at Arkansas Children's Hospital, I can honestly say that it has given me a unique perspective on the human condition, and the various roles that we all have to play in patient care. As a supply assistant, I have a very important job ensuring that the doctors and nurses have what they need to provide the world class medical care to the Children of Arkansas and surrounding states. Being a Champion for Children is more than a catch phrase, it is a way of life!" Nick – Supply Assistant