Community Health Worker-Medical Respite

Brown University Health; Providence (RI); On-site; USD 28,000 - 45,000; Full time

Job summary

Brown University Health seeks a Medical Respite Community Health Worker to support patients facing social determinants of health and coordinate their longitudinal care. You will perform initial assessments, educate patients, and help them navigate both medical and social needs during admission to the Medical Respite Program.

The role emphasizes collaboration with hospital staff and external partners, building self-efficacy, and arranging warm handoffs at discharge to ensure follow-up and

Qualifications

• Knowledge of health care and health care delivery systems.
• Experience with motivational interviewing and health education.
• Ability to collaborate with diverse teams and external partners.

Responsibilities

• Collaborates with patients and interdisciplinary teams in hospital and community.
• Performs initial assessments to identify focus areas, strengths, and barriers.
• Educates patients on care plans and self-management to improve health.
• Coordinates with community partners and payors to connect patients to resources.
• Documents care coordination and progress in the Medical Respite program records.
• Participates in weekly check-ins with partners and supports discharge planning.

Skills

Interpersonal skills

Analytical skills

Motivational interviewing

Collaboration

Bilingual English/Spanish

Education

Community Health Worker Certification

Tools

Microsoft Office

Job description

SUMMARY

Reports to the Medical Respite Program Coordinator or designee. The Medical Respite Community Health Worker (CHW) focuses on addressing patients’ Social Determinants of Health and provides them with individualized support around their longitudinal healthcare and social needs. The Medical Respite CHW will assess and coordinate care for patients throughout their admission to the Medical Respite Program. They will coordinate a warm handoff to community or internal providers at time of discharge for follow up needs. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate

RESPONSIBILITIES

Works collaboratively with patients and various members of interdisciplinary teams both in the hospital and community. Patient population may include those with, but not be limited to, the following concerns: medical complexities, homelessness, substance use, mental health, uninsured or underinsured, and other psychosocial needs. Completes initial assessments with patients and providers to identify specific areas of focus, patient strengths, and barriers to care. Provides patients with education about their care plans and personal needs, working to build self-efficacy. Works collaboratively with external stakeholders (such as community partners and payors) as needed to ensure that patients are provided with the appropriate support needed to engage with resources and improve their overall health and well-being. Escalates any patient or program concerns to the Program Coordinator, and/or designee. Documents care coordination and progress notes in the Electronic Medical Record. Participates in Weekly check-ins with our Medical Respite Program community partners. Performs other job-related duties as assigned.

MINIMUM QUALIFICATIONS

BASIC KNOWLEDGE: Knowledge of health care and health care delivery systems. Analytical skills necessary to evaluate patients’ concrete needs and to formulate and implement a treatment plan. Interpersonal skills to effectively interact with patients, families, medical staff, and outside agencies in providing services. The applicant should have completed the Community Health Worker Certification upon hire, or pursue this within one year of hire. EXPERIENCE: Two (2) years of experience providing information, education, intervention and/or referral services to culturally diverse or medically complex patient populations. Two to three years professional experience working in health care setting or human service agency preferred. Must exhibit strong interpersonal skills as well as a collaborative approach and style of communication in order to interact successfully on a daily basis with a wide and diverse population of health care providers, community agencies, patients and their families. Experience with motivational interviewing, advising/counseling clients, and/or participating in health promotion and health education activities. Experience working with health care systems, substance use treatment programs, and/or community-based organizations. Must demonstrate knowledge and skill necessary to provide care to patients throughout the life span, with consideration of aging processes, human development stages and cultural patterns in each step of the care process. A basic proficiency in the use of Microsoft office software programs including email, Outlook calendar and basic keyboard skills are also required. Bilingual English/Spanish preferred. WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS: General hospital environment with occasional stressful conditions associated with patient care. font-size: 10pt Community and home visits required. Must be able to make hospital rounds through various patient care areas either by walking or through some other mobile means. Must be able to lift and or carry up to 10 lbs. to transport items from one patient care unit to the next. If performing an assignment that requires driving,must have a good driving record, meet and maintain the appropriate and valid driver’s license in order to operate motor vehicles as required by the Federal Motor Carrier Safety Regulations in accordance with the Brown University Health Fleet Risk Control Policy.

SUPERVISORY RESPONSIBILITY

None

Pay Range

$19.97-$32.96

EEO Statement

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location

Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903

Work Type

M-F 8-4:30pm

Work Shift

Day

Daily Hours

8 hours

Driving Required

Yes