Community Health Worker I

CCI Health Services; Silver Spring (MD); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Extensive benefits plan

Generous PTO plan

403B retirement plan + match to 4%

Tuition reimbursement

Continuing education assistance

Job summary

CCI Health Services is seeking a compassionate Community Health Worker in Silver Spring, MD to help clients access social and medical services and navigate the healthcare system. The role emphasizes language skills beyond English and building patient relationships.

The CHW will support education, enrollment, and follow-up, with travel between sites as needed. Flexible hours, strong communication, and commitment to health equity are essential.

Qualifications

• High School graduate or equivalent.
• Completion of an accredited CHW program.
• Maryland CHW Certification or ability to attain within 90 days.
• Current BLS/CPR certification.
• Previous experience as a CHW with diverse populations.
• Cultural competence and ability to work with diverse backgrounds.
• Excellent communication and interpersonal skills.
• Proficiency in languages common among refugee populations (e.g., Pashtu, Dari, Haitian-Creole, Arabic, Dinka).
• Familiarity with local healthcare system and resources.
• Ability to work flexible hours including evenings and weekends.
• Commitment to health equity and social justice.

Responsibilities

• Provide education on preventive care and health promotion to individuals and families.
• Assist patients in navigating the healthcare system and scheduling appointments.
• Support clinical team with health-related tasks and screenings.
• Establish trusting relationships with patients and families.
• Conduct intake interviews and refer to health and social programs.
• Follow up with patients by phone, home visits, or other settings.
• Assist patients with applications and registrations for services.
• Document patient care management in EMR within 24 hours of contact.
• Attend staff meetings and training as requested.

Skills

Pashtu

Dari

Haitian-Creole

Arabic

Dinka

Excellent communication

Cultural competence

Education

High School diploma

CHW program completion

Maryland CHW Certification

BLS/CPR certification

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Community Health Worker

IM - FQHC Base Funding Regular Full-Time Service Worker Silver Spring, MD, US

30+ days ago Requisition ID: 1361

Salary Range: $20.00 To $22.00 Annually

CCI Health Services’mission is to deliver high quality, accessible care to our community members, leading the way to a more equitable health care system for everyone.

Position SummaryWe are seeking a compassionate, organized individual to become a Community Health Worker. This position will require someone who is fluent in a language other than English. The Community Health Worker will assist patients in accessing the variety of social and medical services they need to maintain their health.

Key Functions & Responsibilities

Provide education on preventive care, health promotion, and disease management to individuals and families within the target population.

Assist individuals in navigating the healthcare system, scheduling appointments, and accessing necessary resources and services.

Support the clinical team by assisting in screening, assessing, and completing other health-related tasks as needed.

Establish trusting relationships with patients and their families and provide general support and encouragement.

Conduct intake interviews with patients, including enrolling patients into, and/or referring them to, various health, assistance, and social service programs.

Follow-up with patients, by phone, home visits, and visits to other settings where patients can be found.

Assist patients with completing applications and registration forms.

Conduct and verify eligibility determination, enrollment, and follow-up with uninsured patients.

Help patients connect with transportation resources and give appointment reminders in special circumstances. Transporting patients is strictly prohibited.

Be knowledgeable about community resources appropriate to the needs of patients/families.

Act as a patient advocate and liaison between the patient/family and community service agencies (i.e., schools, Department of Human Services, Resettlement Agencies, hospitals, support groups, etc.).

Record patient care management information in the EMR (training provided) and other software no later than 24 hours after patient contact.

Attend regular staff meetings, training, and other meetings as requested.

This position may require travel between CCI sites to provide additional coverage when needed.

Other duties as assigned.

• High School graduate, or equivalent
• Completion of an accredited CHW program required.
• Maryland CHW Certification required or must be able to attain certification within 90 days of employment.

Current BLS/CPR certification required.

Previous experience as a Community Health Worker, preferably working with diverse populations.

Cultural competence and ability to work effectively with individuals from various cultural backgrounds.

Excellent communication and interpersonal skills.

Proficiency in languages commonly spoken within the refugee population (i.e., Pashtu, Dari, Haitian-Creole, Arabic, and Dinka) is required.

Familiarity with the local healthcare system and resources.

Ability to work flexible hours, including evenings and weekends, to accommodate the community's needs.

Commitment to promoting health equity and social justice.

Why Work at CCI?

• Extensive benefits plan
• Generous PTO Plan
• 403B Retirement Plan + Employer matchup to 4%
• Tuition Reimbursement
• Continuing education assistance; can be used toward obtaining certifications, renewal of certifications, or possible conference attendance.
• Our providers are insured for malpractice under the Federal Tort Claims Act.

** CCI Health Services is an Equal Opportunity Employer **