Community Health Worker I

Preferred Home Health Care & Nursing Services; Chicago (IL); On-site; USD 40,000 - 52,000; Full time

Job summary

Preferred Home Health Care & Nursing Services in Chicago seeks a Community Health Worker I to bridge healthcare and community needs, providing frontline support and coordination across services.

You will work with multidisciplinary teams, perform social determinants screenings, document data in EMR, and engage in outreach and education to promote health equity.

This entry-level role emphasizes communication, cultural competence, and compassionate service.

Qualifications

• High school diploma or GED.
• At least two years of customer service experience in a professional setting.
• Preferred: Community Health Worker certification or ongoing training, experience in outreach, contact tracing, or volunteering.

Responsibilities

• Serve as a liaison between the health system, social services, and the community.
• Provide telephonic support to assist patients in achieving social stability and coordinated care.
• Support individuals, families, and communities in accessing resources related to social determinants of health.
• Facilitate patient and family education to promote social wellness and system understanding.
• Collaborate with multidisciplinary teams to deliver comprehensive support.
• Complete social drivers of health screenings and document data accurately in electronic medical records.
• Utilize motivational interviewing and conflict resolution skills to address issues effectively.
• Participate in community outreach, education, and professional development activities.

Skills

Communication

Community engagement

Cultural competence

Data documentation

Interpersonal skills

Education

High school diploma or GED

Job description

Role: The Community Health Worker I is a frontline professional committed to bridging healthcare, social services, and community needs.

Responsibilities

• Serve as a liaison between the health system, social services, and the community.
• Provide telephonic support to assist patients in achieving social stability and coordinated care.
• Support individuals, families, and communities in accessing resources related to social determinants of health.
• Facilitate patient and family education to promote social wellness and system understanding.
• Collaborate with multidisciplinary teams to deliver comprehensive support.
• Complete social drivers of health screenings and document data accurately in electronic medical records.
• Utilize motivational interviewing and conflict resolution skills to address issues effectively.
• Participate in community outreach, education, and professional development activities.

Qualifications

• High school diploma or GED.
• At least two years of customer service experience in a professional setting.
• Preferred: Community Health Worker certification or ongoing training, experience in outreach, contact tracing, or volunteering.

Skills & Key Duties: Excellent communication, community engagement, cultural competence, data documentation, and interpersonal skills are essential. The role emphasizes adherence to ethical standards, regulatory compliance, and a commitment to improving health equity.