Community Health Worker Bilingual

Lifedoc Health; Memphis (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

PTO and paid holidays

401(k) with up to 3% matching

Dental insurance

Vision insurance

Employee assistance program

Job summary

Lifedoc Health is a multi-specialty healthcare organization based in Memphis, Tennessee, focused on guaranteeing quality healthcare for everyone, regardless of income, through a holistic approach to patient and family care.

The Community Health Worker will apply CHW training to develop and implement activities that improve health outcomes, build trust with patients, and connect them with the resources and support they need.

Qualifications

• High School Diploma required; higher education is a plus.
• Bilingual English/Spanish strongly preferred.
• Strong interpersonal, customer service and active listening skills.
• Ability to manage change and deliver results in a fast-paced environment.
• Knowledge of medical practices and confidentiality requirements.

Responsibilities

• Develop performance improvement programs with Operations and Quality leadership.
• Participate in projects such as Social Determinants of Health and Care Coordination.
• Assist in planning, implementing, monitoring and reporting activities to improve health outcomes.
• Coordinate population health activities to improve care delivery and safety.
• Support in developing Quality Work Plans and conducting audits.
• Support internal and external quality improvement assessments.

Skills

Bilingual English/Spanish

Interpersonal skills

Communication skills

Presentation skills

Microsoft Office

Valid driver's license

Detail-oriented

Organizational skills

Education

High School Diploma

Higher education (plus)

Job description

Location: Memphis, TN | Position Type: Full-Time, In-Person

About Lifedoc Health

LifeDoc Health is a multi-specialty healthcare organization that opened its doors 20 years ago and has been disrupting the healthcare industry ever since. With our focus on guaranteeing that everybody receives quality healthcare, regardless of income, we have developed a holistic approach to patient and family care that has been consistently recognized for excellence and innovation.

The Community Health Worker is responsible for carrying out the assigned initiatives of Lifedoc Health which includes using the CHW training to aid in the development and implementation of activities that help patients become healthier. Drawing on their lived experience, the Community Health Worker will build trust with patients, helping them feel comfortable receiving assistance and connecting them to the resources and support needed.

What You'll Do

• Works with Operations and Quality department leadership to develop performance improvement programs that support Darsalud Management’s mission
• Participates in special projects as assigned, such as the Social Determinants of Health, , School Based Health System, Care Coordination, Health Maintenance, Patient Education Etc.
• Assists in the planning, training, implementing, monitoring, analyzing and reporting of activities that are designed to improve patient health outcomes and that DSM in compliance with regulatory and contractual requirements.
• Assists in the planning, facilitation, and coordination of population health activities related to the pursuit of continuous improvement in the following: the delivery of patient care, achievement of clinical outcomes, operational efficiency, patient satisfaction, patient safety
• Participates in the development of Quality Work Plan and Work Plan Evaluation
• Participates in and facilitates internal and external QI audits.
• Performs other job functions as requested or assigned

What We’re Looking For

• High School Diploma required, higher education attained is a plus
• Volunteer experience related to healthcare or community outreach is a plus
• Bilingual (English/Spanish) strongly preferred
• Good interpersonal, customer service and active listening skills
• Ability to manage change and produce results in a fast-paced environment.
• Strong analytical, communication and presentation skills.
• Excellent computer skills and knowledge of Microsoft Office Suite (Word, Excel and PowerPoint)
• Valid Driver's License
• Must be detail-oriented and highly organized
• Knowledge and understanding of medical practices and organizational policies
• Must be able to maintain confidentiality at all time

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer
• Speak clearly so listeners can understand.
• Use fingers to grasp, move, or assemble very small objects.
• Use their hands to handle, control, or feel objects, tools, or controls
• Repeat the same movements.
• Must be able to lift up to 15 pounds at times
• May be required to use personal vehicle for to visit Memphis Location

Compensation and Benefits

• Competitive pay
• PTO and Paid Holidays
• Health, Dental, and Vision Insurance
• 401(k) with up to 3% matching
• Great company culture
• Employee Assistance Program that includes mental health and well-being services AND exclusive employee discounts on local, national, and international brands

Job Type: Full-time

Benefits

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Education

• High school or equivalent (Preferred)

Language

• Spanish (Preferred)

Ability to Commute

• Memphis, TN 38115 (Preferred)

Work Location

In person