Community Health Worker - Ambulatory

Tower Health; Philadelphia (Philadelphia County); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Generous time off

Tuition assistance

Tower Advance Pay

Job summary

St. Christopher's Hospital for Children, a Tower Health and Drexel University partnership, seeks a Community Health Worker to connect with diverse patients, conduct outreach, and coordinate care, including telephonic, video, and in-person interactions.

The role involves home visits, referrals, and collaboration with clinical teams; candidates should be able to work Mon-Fri 8:30a-5p, bring strong communication, organizational, and problem-solving skills, and maintain required competencies.

Qualifications

• Completes and maintains all competencies and trainings as required for role.
• High School Diploma or GED, or relevant experience may be considered in lieu of education.
• Valid Driver's License and Insurance.
• Relevant experience and lived experience.

Responsibilities

• Screen for health referrals outside of hospital.
• Commute to patient homes for follow-up visits; Reliable transportation required.
• Knowledge of behavioral health.

Skills

Change Management

Collaborative Skills

Computer skills

Customer Service

Detail Oriented

Excellent Communications

Interpersonal Skills

Listening Skills

Microsoft Office

Multiline Telephone

Multitasking

Organizational Skills

Presentations

Problem Solving

Service Orientation

Strategic Thinking

Education

High School Diploma or GED

Job description

Job Summary

St. Christopher's Hospital for Children will work primarily with specific target populations including but not limited to non-English speaking populations of geographic target areas. The Community Health Worker will work closely with internal and external stakeholders or partners including but not limited to clinical/medical/dental providers, primary care teams, and other agencies to improve patient care and outcomes. Patient outreach interactions may be telephonic, video/digital, or in-person or offsite. Depending on department, Community Health Worker may need to be bilingual or be knowledgeable of specific department terminology such as medical or dental.

• Screen for health referrals outside of hospital
• Commute to patient homes for follow-up visits; Reliable transportation required
• Knowledge of behavioral health

BENEFITS

• Generous time off, tuition assistance, and comprehensive benefits
• Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience
• Employee Assistance Program, Retirement Savings Program, Life Insurance, and more!

#STC

Qualifications

Schedule: Mon - Fri 8:30a - 5p. The scheduled start and end times require flexibility to meet the needs of the practice.

Education Requirements

• Completes and maintains all competencies and trainings as required for role.
• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

License

• Valid Driver's License and Insurance

Experience

• Relevant experience
• Lived experience

Required Skills

• Change Management
• Collaborative Skills
• Computer Skills to include use and navigation
• Customer Service Skills
• Detail Oriented
• Excellent Communications Skills
• Excellent Interpersonal Skills
• Good Reasoning Skills
• Listening Skills
• Microsoft Office Applications
• Multi Line Telephone Operational Skills
• Multitasking
• Organizational Skills
• Prepare & Give Presentations
• Problem Solving Skills
• Service Orientation
• Strategic Thinking

Overview

About St. Christopher's Hospital for Children

St. Christopher's Hospital for Children, a partnership between Tower Health and Drexel University, is a 188-bed facility that provides exceptional care to children throughout the Greater Philadelphia area and surrounding counties.

St. Christopher's is a Magnet designated hospital and was recognized as a Women's Choice Award Best Children's Hospital.

In addition to its main location in Philadelphia, the hospital has a growing network of primary and specialty care locations throughout the Philadelphia suburbs and New Jersey so your child's health conditions can be treated close to home. Discover why our hospital is a great place to work—take a virtual tour of our facility here: St. Chris Hospital Tour

About the Organization

Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.

Tower Health's Culture of Belonging and Inclusion

At Tower Health, building a culture of belonging is written into our organizational strategic goals. We understand that fulfilling our vision to proactively advance healthier communities requires a workplace culture that fosters inclusion, belonging, and respect; a workforce committed to equitable access to care; and a shared purpose of providing health and healing to all in need. Join us in our mission to deliver an outstanding Tower Experience for all.

Tower. You Belong Here.