Community Health Worker

Signature-Healthcare; Marshall Corner (MA); On-site; USD 42,000 - 56,000; Full time

Job summary

Signature-Healthcare in Brockton, MA is seeking a Community Health Worker to coordinate care within the Patient Centered Medical Home team. You will connect patients with services, help close care gaps, and serve as the liaison among patients, families, and the care team.

You will work full time, dayshift, 8:00AM-4:30PM, with strong communication, empathy, and the ability to navigate healthcare systems. High school diploma required; associate degree preferred; proficiency in Microsoft Office and

Qualifications

• High School diploma required; Associate's degree preferred.
• Experience as Medical Office Coordinator or Medical Assistant in ambulatory setting preferred.
• Proficiency with Microsoft Office and knowledge of electronic medical records.

Responsibilities

• Coordinate care for patients as part of the Patient Centered Medical Home team.
• Remove barriers to care and ensure smooth care transitions.
• Serve as liaison between patient and care team.
• Educate patients and families, engage patients in their healthcare.
• Communicate effectively, build relationships, show compassion, and exercise good judgment.

Skills

Communication

Relationship building

Compassion and empathy

Judgment and decision-making

Team collaboration

Education

High School diploma

Associate's degree preferred

Tools

Microsoft Office

Electronic Medical Records

Job description

110 Liberty St., Brockton · SMG Population Health 02.90980

Brockton , MA

Allied Health

Full Time 40 Hours only , Days 1st Shift , 8:00AM-4:30PM

Hours/Pay Period: 80

As a member of the Patient Centered Medical Home team, the Community Health Worker will assume responsibilities for the care coordination of patients. The CHW works collaboratively with internal and external entities in order to remove barriers to care and ensure smooth care transitions for patients/families. The CHW works with patients to address their needs by the serving as the liaison between the patient and the rest of the care team. The CHW will identify and help to close care gaps, access community services, provide support and education to the patient and family/caregivers, and engage the patient in their healthcare. Ability to communicate effectively, build good relationships, show compassion and empathy and exercise good judgment. Familiarity of community based resources, ability to work as part of a team, self-driven and motivated. Familiarity with healthcare systems and settings. High School diploma required, Associates Degree preferred. Experience as a Medical Office Coordinator or Medical Assistant in an ambulatory setting preferred. Proficiency with Microsoft Office, general knowledge of electronic medical records preferred.