Community Health Worker

Hale Makua Health Services; Kahului (HI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

PTO

Mileage Reimbursement

Tuition Reimbursement

Scholarship Opportunities

Medical/Dental/Vision/401(k)

Growth opportunities

Team culture

Competitive pay

Job summary

Ohana Pacific Health is seeking a compassionate Community Health Worker to support kupuna in Maui, delivering care in hospital, rehab, and community settings. The role emphasizes care coordination, health education, and outreach to improve access to services and promote wellness.

You will work with a team to navigate care transitions, support documentation, and connect patients with resources. A strong emphasis on empathy and culturally relevant care is essential.

Qualifications

• High school diploma or equivalent.
• Reliable transportation.
• Associate or Bachelor’s degree in social work or other healthcare related field, CHW certificate, or nurse aide training preferred.
• Proficiency in basic computer skills including navigating web browsers, EMR systems, computer systems and Microsoft Office.
• Experience in healthcare, home health, or geriatrics preferred.

Responsibilities

• Support in hospital and short-term rehabilitation settings in-person; in the community, in-person and by telephone.
• Assist patients in navigating health and community services; promote health education and behavior change.
• Help patients with referrals and follow-up services; coordinate with providers to set care goals.
• Collaborate with APP to develop patient treatment goals related to wellness and access to care.
• Respond to patient inquiries and assist with paperwork; facilitate remote visits via telephone or video.
• Educate patients on care processes and reduce anxiety; identify barriers to care and refer to resources.
• Facilitate remote visits between patient and provider using telephone or video.

Skills

Compassionate

Empathetic

Motivated

Patient education

Education

High school diploma or equivalent

Associate or Bachelor's degree in social work or healthcare related field

Community health worker certificate or nurse aide training

Tools

Microsoft Office

Job description

• This is an on-site position on Maui, remote work is not available**
• This is an on-site position on Maui, remote work is not available**

Are you looking to work for mission driven and passionate healthcare warriors like yourself? Looking to grow within an organization?

The Company

We are Ohana Pacific Health. We positively impact thousands of lives each year with the "Ohana Experience", an organizational culture based on excellence and genuine care.

• Hawaii's largest, locally owned post-acute healthcare company.
• Our vision is to transform how healthcare is provided throughout Hawaii.

The Location

Kalele Care Services was founded in 2020 by Ohana Pacific Health to address the complex healthcare needs of the community with an emphasis on assisting Kupuna to live longer and healthier independent lives. This in-person position will be based on Maui.

The Position

Kalele Care Services is looking for a caring and passionate Community Health Worker. Caring for kūpuna (elderly) is one of society's most essential tasks, yet a fragmented health care system misses opportunities to ensure that our aging population is supported across the continuum of care. Our aim is to provide our kūpuna with care, support, and respect. Needs are supported through transition of care support, health education, chronic condition management, and social services assistance through a culturally relevant approach.

Duties

Support services are provided primarily in-person in the hospital and short-term rehabilitation settings. In the community, services will be provided in person and telephonically, depending on patient preference and needs. We are looking for compassionate, empathetic, and motivated community health workers to join our team to support patients with navigating and accessing health and community services. Additional duties include:

• Support in carrying out treatment goals or care plans created by advanced practice provider (APP).
• Assists the patient in improving healthcare access and promotes patient knowledge of health and behavior change.
• Supports patients with community referrals and arranges for follow-up services.
• Collaborates with APP in developing patient treatment goals related to personal wellness, access to care, engagement with health resources and services, and self-management of conditions.
• Responds to patient inquiries and assists patients with the completion of paperwork.
• Facilitates remote visits between patient and provider using telephone or video conferencing.
• Educates patients on care processes and provides counsel to reduce anxiety and fear.
• Identifies patient barriers to care such as financial barriers, transportation, insurance, and language barriers, and refers patients, as needed, to additional resources to support engagement in care.

Requirements

• High school diploma or equivalent.
• Reliable transportation.
• Associate or Bachelor's degree in social work or other healthcare related field, community health worker certificate, or nurse aide training preferred.
• Proficiency in basic computer skills including but not limited to, navigating web browsers, electronic medical record systems, computer systems and applications, Microsoft office suite
• Experience in healthcare or home health field or work with the geriatric population, preferred.

The Benefits

• Paid Time Off (PTO)
• Miliage Reimbursement
• Tuition Reimbursement & Scholarship Opportunities
• Medical/Dental/Vision/401(k)
• Excellent growth and advancement opportunities
• Mission Driven Ohana & Dedicated Team Culture
• Competitive pay and benefits

Ohana Pacific Health is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by federal or state law. Learn more: EEO is the Law and EEO is the Law Supplement. Ohana Pacific Health participates in the E-Verify program in certain locations as required by law. Learn more at: E-Verify

Applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Acquisitions team.