Job Description:
Community Health Worker
Location: Hannibal, MO
Department: Clarity Healthcare: Dental
Schedule: Full-Time | Monday–Friday
Make a Difference in Your Community
Clarity Healthcare is seeking a compassionate, motivated Community Health Worker (CHW) to help individuals overcome barriers to care and improve their overall health and well-being. In this role, you will serve as a trusted liaison between patients, healthcare providers, and community resources, helping individuals navigate complex systems, access essential services, and achieve their health goals.
As a Community Health Worker, you'll play a critical role in addressing social determinants of health, promoting health education, supporting care coordination, and empowering individuals to take an active role in their healthcare journey.
Why Join Clarity Healthcare?
- 29 Days of Paid Time Off (PTO)
- HRSA Loan Repayment Eligibility (requirements apply)
- Comprehensive Medical, Dental, and Vision Insurance
- Competitive 403(b) Retirement Plan with up to 5% Employer Match
- Company-Paid Basic Life Insurance
- Emergency Medical Leave Program
- Flexible Spending Accounts (Healthcare & Dependent Care)
- Employee Assistance Program (EAP)
- Employee Wellness Program
- Employee Discount Program
What You'll Do
Care Coordination & Patient Support
- Serve as a bridge between patients, healthcare providers, and community-based organizations.
- Assist individuals in navigating healthcare, behavioral health, and social service systems.
- Identify barriers to care and collaborate with patients and care teams to develop solutions.
- Support care management initiatives, including chronic disease management, preventative care, and patient education.
- Conduct follow-up outreach through phone calls, community visits, and home visits as appropriate.
Community Outreach & Engagement
- Build relationships within the community to identify and engage individuals who may benefit from healthcare services and support.
- Educate community members on available healthcare resources, preventative care, and wellness initiatives.
- Participate in outreach events and community engagement activities.
- Advocate for patients and promote culturally responsive, person-centered care.
Resource Navigation & Advocacy
- Connect individuals with appropriate healthcare services, support programs, and community resources.
- Assist patients in understanding insurance coverage options and completing eligibility and enrollment applications, including Qualified Health Plans (QHPs).
- Provide education and support that is culturally and linguistically appropriate for the populations served.
- Encourage self-advocacy and empower individuals to make informed healthcare decisions.
Collaboration & Documentation
- Work closely with providers, care teams, and community partners to coordinate services and improve health outcomes.
- Maintain accurate documentation and data entry in accordance with organizational requirements.
- Assist with departmental projects, quality initiatives, and other duties as assigned.
What You'll Bring
Knowledge, Skills & Abilities
- Understanding of community health principles, social determinants of health, harm reduction practices, and motivational interviewing techniques.
- Knowledge of local community resources, programs, and support services.
- Strong customer service, relationship-building, and problem-solving skills.
- Excellent interpersonal and active listening abilities.
- Ability to communicate effectively with diverse populations in a clear, compassionate, and professional manner.
- Strong organizational skills with attention to detail.
- Proficiency with Microsoft Office applications, including Excel, Outlook, Teams, and Word.
- Ability to work independently while collaborating effectively within a multidisciplinary team.
Education & Experience
Required
- High School Diploma or equivalent.
- Valid driver's license, reliable transportation, and current auto insurance.
Preferred
- Bachelor's degree in Health Sciences, Social Work, Human Services, Public Health, or a related field.
- Two (2) years of experience in community health, patient navigation, healthcare outreach, human services, case management, or a related field.
Additional Experience Beneficial for Success
- Customer service
- Peer support or coaching
- Community outreach and engagement
- Healthcare or behavioral health settings
- Public speaking and health education
- Data entry and documentation
Employment Requirements
- Tuberculosis (TB) screening required for all direct care staff.
- Complete an approved Community Health Worker training program through a recognized curriculum provider.
- Complete required training related to: Missouri Foster Care Program
- Trauma-Informed Care
- Behavioral Health Conditions in Children
- Suicide Prevention
- Substance Use Disorders
- Obtain First Aid Certification within three (3) months of hire and maintain certification thereafter.
- Obtain CPR Certification within three (3) months of hire and maintain certification thereafter.
Position Perks & Benefits
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness
We are an Equal Employment Opportunity Employer.
Preferred Family Health Care is a Smoke and Tobacco Free Workplace.