Community Health Worker

Preferred-Family-Healthcare,-Inc.; Hannibal (MO); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

PTO

Health insurance

403(b) match

Job summary

Clarity Healthcare in Hannibal, MO, is seeking a compassionate Community Health Worker to bridge patients with healthcare and community resources. You will navigate medical, behavioral health, and social services, addressing barriers to care and promoting preventive strategies.

Ideal candidates have strong communication, cultural competence, and experience in care coordination. A valid driver’s license and ability to travel for outreach are required, with comprehensive benefits and paid time off

Qualifications

• Strong communication and interpersonal skills.
• Cultural competence to serve diverse populations.
• Knowledge of community health principles and social determinants of health.
• Ability to navigate care systems and advocate for patients.
• Proficiency with MS Office for documentation.

Responsibilities

• Serve as a liaison between patients, providers, and community resources.
• Assist patients in navigating healthcare, behavioral health, and social services.
• Identify barriers to care and help develop solutions with care teams.
• Conduct follow-up outreach via calls, visits, and home visits as appropriate.
• Educate community members about available resources and preventive care.

Skills

Excellent communication

Cultural competency

Motivational interviewing

Care coordination

Customer service

Education

High School Diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Job Description:Community Health WorkerLocation: Hannibal, MODepartment: Clarity Healthcare: DentalSchedule: Full-Time | Monday–FridayMake a Difference in Your CommunityClarity Healthcare is seeking a compassionate, motivated Community Health Worker (CHW) to help individuals overcome barriers to care and improve their overall health and well-being. In this role, you will serve as a trusted liaison between patients, healthcare providers, and community resources, helping individuals navigate complex systems, access essential services, and achieve their health goals.As a Community Health Worker, you'll play a critical role in addressing social determinants of health, promoting health education, supporting care coordination, and empowering individuals to take an active role in their healthcare journey.If you're passionate about helping others and creating healthier communities, we'd love to hear from you!Why Join Clarity Healthcare?29 Days of Paid Time Off (PTO)HRSA Loan Repayment Eligibility (requirements apply)Comprehensive Medical, Dental, and Vision InsuranceCompetitive 403(b) Retirement Plan with up to 5% Employer MatchCompany-Paid Basic Life InsuranceEmergency Medical Leave ProgramFlexible Spending Accounts (Healthcare & Dependent Care)Employee Assistance Program (EAP)Employee Wellness ProgramEmployee Discount ProgramWhat You'll DoCare Coordination & Patient SupportServe as a bridge between patients, healthcare providers, and community-based organizations.Assist individuals in navigating healthcare, behavioral health, and social service systems.Identify barriers to care and collaborate with patients and care teams to develop solutions.Support care management initiatives, including chronic disease management, preventative care, and patient education.Conduct follow-up outreach through phone calls, community visits, and home visits as appropriate.Community Outreach & EngagementBuild relationships within the community to identify and engage individuals who may benefit from healthcare services and support.Educate community members on available healthcare resources, preventative care, and wellness initiatives.Participate in outreach events and community engagement activities.Advocate for patients and promote culturally responsive, person-centered care.Resource Navigation & AdvocacyConnect individuals with appropriate healthcare services, support programs, and community resources.Assist patients in understanding insurance coverage options and completing eligibility and enrollment applications, including Qualified Health Plans (QHPs).Provide education and support that is culturally and linguistically appropriate for the populations served.Encourage self-advocacy and empower individuals to make informed healthcare decisions.Collaboration & DocumentationWork closely with providers, care teams, and community partners to coordinate services and improve health outcomes.Maintain accurate documentation and data entry in accordance with organizational requirements.Assist with departmental projects, quality initiatives, and other duties as assigned.What You'll BringKnowledge, Skills & AbilitiesUnderstanding of community health principles, social determinants of health, harm reduction practices, and motivational interviewing techniques.Knowledge of local community resources, programs, and support services.Strong customer service, relationship-building, and problem-solving skills.Excellent interpersonal and active listening abilities.Ability to communicate effectively with diverse populations in a clear, compassionate, and professional manner.Strong organizational skills with attention to detail.Proficiency with Microsoft Office applications, including Excel, Outlook, Teams, and Word.Ability to work independently while collaborating effectively within a multidisciplinary team.Education & ExperienceRequiredHigh School Diploma or equivalent.Valid driver's license, reliable transportation, and current auto insurance.PreferredBachelor's degree in Health Sciences, Social Work, Human Services, Public Health, or a related field.Two (2) years of experience in community health, patient navigation, healthcare outreach, human services, case management, or a related field.Additional Experience Beneficial for SuccessCustomer servicePeer support or coachingCommunity outreach and engagementHealthcare or behavioral health settingsPublic speaking and health educationData entry and documentationEmployment RequirementsTuberculosis (TB) screening required for all direct care staff.Complete an approved Community Health Worker training program through a recognized curriculum provider.Complete required training related to:Missouri Foster Care ProgramTrauma-Informed CareBehavioral Health Conditions in ChildrenSuicide PreventionSubstance Use DisordersObtain First Aid Certification within three (3) months of hire and maintain certification thereafter.Obtain CPR Certification within three (3) months of hire and maintain certification thereafter.Position Perks & Benefits:Paid time off: full-time employees receive an attractive time off package to balance your work and personal lifeEmployee benefits package: full-time employees receive health, dental, vision, retirement, life, & moreTop-notch training: initial, ongoing, comprehensive, and supportiveCareer mobility: advancement opportunities/promoting from withinWelcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happinessBrightli is on a Mission:A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.We are an Equal Employment Opportunity Employer.Preferred Family Health Care is a Smoke and Tobacco Free Workplace.