Community Support Specialist (Mental Health & Substance Use)

PFH Preferred Family Healthcare; Hannibal (MO); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

29 Days of PTO

Employee benefits package – health, dental, vision

Competitive 403(b) Retirement Savings Plan

Company-paid basic life insurance

Flexible Spending Accounts

Health & Wellness Program

Employee Assistance Program

Career mobility and advancement opportunities

Top-notch training

Job summary

PFH Preferred Family Healthcare in Hannibal, Missouri, is seeking a dedicated individual for a Full-Time position focused on community-based mental health services. The successful candidate will collaborate with clients and families, implement care plans, and support clients to achieve greater independence and wellbeing.

Qualifications include a Bachelor's degree in Psychology or similar field, valid driver's license, and experience in mental health services. The position offers competitive benefits including 29 days of PTO and a supportive work environment.

Qualifications

• Bachelor's degree required with qualifying experience in mental health, substance use, or developmental disabilities.
• Experience in recovery-focused coaching or community support.
• Valid driver's license and auto insurance are necessary.

Responsibilities

• Provide community-based mental health services including assessment and treatment planning.
• Collaborate with clients and families to develop individualized treatment plans.
• Utilize evidence-based practices in providing behavioral interventions.

Skills

Interpersonal and communication skills

Problem-solving and critical thinking

Organization

Ability to work independently and in a team

Education

Bachelor's degree in Psychology, Social Work, or related field

Associate’s degree in Behavioral Health Support

Job description

Job Summary: Are you passionate about making a meaningful difference in the lives of others? We’re looking for a dedicated individual to join our team and help our clients achieve greater independence and wellbeing through personalized, community-based mental health services! In this role, you’ll work directly with clients to develop and implement care plans that promote long-term success. You’ll collaborate with families, healthcare providers, and community organizations to ensure holistic support. If you’re client-focused, compassionate, and eager to grow in a dynamic environment, we’d love to meet you! Location: Hannibal, MO. Employment Type: Full-Time. Shift: Monday - Friday.

Key Responsibilities

• Provide community-based mental health services including assessment, diagnosis, treatment planning, and intervention implementation.
• Collaborate with clients, families, and other stakeholders to develop and implement individualized treatment plans.
• Utilize a strengths-based approach that incorporates evidence-based practices such as Motivational Interviewing, Positive Reinforcement Techniques, Trauma-Informed Strategies, CBT, and DBT.
• Provide behavioral interventions using methods including cognitive processing, operant conditioning, and group dynamics.
• Coordinate care with external providers including physicians, psychiatrists, schools, and community organizations.
• Maintain accurate and timely documentation of services and client progress.
• Facilitate PSR (Psychosocial Rehabilitation) group sessions as aligned with treatment plan goals.
• Participate in ongoing staff development and training opportunities.
• Contribute to quality improvement initiatives through data collection and reporting.
• Build and maintain collaborative relationships with families, schools, and community supports.

Qualifications

• Bachelor’s degree in Psychology, Social Work, or related human services field; or Bachelor’s degree in an unrelated field and two years of qualifying experience; or any four-year combination of higher education and related experience; or Associate’s degree in Behavioral Health Support; or four years of qualifying experience.
• Qualifying experience includes working with individuals with mental health disorders, substance use disorders, or developmental disabilities. Experience should include services such as skill-building, group or one-on-one support, recovery-focused coaching, or assistance in community functioning and employment.

Employment Requirements

• Possession of a valid driver's license and auto insurance.

Additional Qualifications

• Strong interpersonal and communication skills.
• Ability to problem-solve and think critically.
• Self-motivated and organized.
• Comfortable working independently and as part of a team.
• Ability to navigate and coordinate community-based resources.
• Proficient in maintaining accurate and timely documentation.

Position Perks & Benefits

• 29 Days of PTO.
• Employee benefits package – health, dental, vision, retirement, life, & more.
• Competitive 403(b) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees.
• Company-paid basic life insurance.
• Emergency Medical Leave Program.
• Flexible Spending Accounts – healthcare and dependent child‑care.
• Health & Wellness Program.
• Employee Assistance Program (EAP).
• Employee Discount Program.
• Career mobility and advancement opportunities.
• Top‑notch training: initial, ongoing, comprehensive, and supportive.

We are an Equal Employment Opportunity Employer. Preferred Family Health Care is a Smoke and Tobacco Free Workplace.