Community Health Worker

PFH Preferred Family Healthcare; St. Louis (MO); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Employee Assistance Program

Mileage Reimbursement

Employee Discounts

Workplace Culture

Additional Perks

Job summary

Brightli is seeking a compassionate Community Health Worker to coordinate care, connect patients with healthcare providers and community resources, and advocate for individuals and families in Saint Louis, MO. The role emphasizes building trusting relationships, promoting health education, and helping clients navigate health systems to improve outcomes.

The position requires a High School Diploma or equivalent, with a preference for a Bachelor's degree and at least two years of related

Qualifications

• High School Diploma or equivalent required.
• Bachelor's degree preferred.
• Two years of experience in community health, patient navigation, healthcare outreach, human services, case management, or related field preferred.
• Knowledge of community health principles, social determinants of health, harm reduction practices, and motivational interviewing techniques.
• Knowledge of local community resources, support programs, and social service systems.
• Strong customer service, relationship-building, communication, and problem-solving skills.
• Proficiency with Microsoft Office including Excel, Outlook, Teams, and Word.
• Ability to work independently while collaborating effectively within a multidisciplinary team.

Responsibilities

• Coordinate care and support services for individuals by connecting them with healthcare providers, behavioral health services, and community resources.
• Build meaningful relationships with patients and empower them to achieve their health and wellness goals.
• Educate individuals and families on healthcare resources, preventative care, wellness initiatives, and available support programs.
• Conduct outreach activities through phone calls, community visits, home visits, and community events to engage individuals in care and services.
• Identify barriers to care and collaborate with patients and interdisciplinary teams to develop effective solutions.
• Advocate for patients while promoting culturally responsive, person-centered care.
• Assist individuals with understanding insurance coverage options and completing eligibility and enrollment applications, including Qualified Health Plans (QHPs).
• Collaborate with healthcare providers, care teams, and community partners to improve care coordination and health outcomes.
• Maintain accurate documentation, records, and data entry in accordance with organizational requirements.
• Support departmental initiatives, quality improvement efforts, and other assigned projects.

Skills

Customer service

Communication

Problem solving

Driver's license

Microsoft Office

Community health knowledge

Motivational interviewing

Education

Bachelor's degree in Health Sciences, Social Work, Human Services, Public Health, or related field

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Job Information

Job Title: Community Health Worker Location: Saint Louis, Missouri Department: Clarity Healthcare Employment Type: Full-Time

Job Summary

Are you passionate about helping others and creating healthier, stronger communities? Clarity Healthcare is seeking a compassionate and motivated Community Health Worker to join our collaborative team. In this rewarding role, you'll have the opportunity to build meaningful relationships, advocate for individuals and families, connect people with vital healthcare and community resources, and make a lasting impact on the lives of those you serve. We are looking for someone who is compassionate, resourceful, community-minded, an excellent communicator, and dedicated to improving health outcomes for diverse populations. As a Community Health Worker, you will serve as a trusted link between patients, healthcare providers, and community organizations. You will help individuals navigate healthcare and social service systems, identify and address barriers to care, promote health education, coordinate services, and support patients in achieving their personal health goals. Through outreach, advocacy, and care coordination, you will empower individuals to take an active role in their healthcare journey while contributing to healthier communities across the region.

Benefits

• Employee Assistance Program– 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement– Company paid for work functions requiring travel
• Employee Discounts– Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture- An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits- Scroll down to bottom of this post to learn more

Key Responsibilities

• Coordinate care and support services for individuals by connecting them with healthcare providers, behavioral health services, and community resources.
• Build meaningful relationships with patients and empower them to achieve their health and wellness goals.
• Educate individuals and families on healthcare resources, preventative care, wellness initiatives, and available support programs.
• Conduct outreach activities through phone calls, community visits, home visits, and community events to engage individuals in care and services.
• Identify barriers to care and collaborate with patients and interdisciplinary teams to develop effective solutions.
• Advocate for patients while promoting culturally responsive, person-centered care.
• Assist individuals with understanding insurance coverage options and completing eligibility and enrollment applications, including Qualified Health Plans (QHPs).
• Collaborate with healthcare providers, care teams, and community partners to improve care coordination and health outcomes.
• Maintain accurate documentation, records, and data entry in accordance with organizational requirements.
• Support departmental initiatives, quality improvement efforts, and other assigned projects.

Education, Experience, and/or Credential Qualifications

• High School Diploma or equivalent required.
• Bachelor's degree in Health Sciences, Social Work, Human Services, Public Health, or a related field preferred.
• Two (2) years of experience in community health, patient navigation, healthcare outreach, human services, case management, or a related field preferred.
• Knowledge of community health principles, social determinants of health, harm reduction practices, and motivational interviewing techniques.
• Knowledge of local community resources, support programs, and social service systems.
• Strong customer service, relationship-building, communication, and problem-solving skills.
• Proficiency with Microsoft Office applications including Excel, Outlook, Teams, and Word.
• Ability to work independently while collaborating effectively within a multidisciplinary team.

Additional Qualifications

• Valid driver's license, reliable transportation, and current auto insurance required.
• Excellent interpersonal, active listening, and communication skills.
• Strong organizational skills with attention to detail.
• Ability to communicate effectively with diverse populations in a clear, compassionate, and professional manner.
• Experience in customer service, peer support, coaching, community outreach and engagement, healthcare or behavioral health settings, public speaking, and health education is beneficial.
• Complete an approved Community Health Worker training program through a recognized curriculum provider.
• Must complete required training related to Trauma-Informed Care, Behavioral Health Conditions in Children, Suicide Prevention, and Substance Use Disorders.
• Must attain First Aid Certification within three (3) months of hire and maintain certification thereafter.
• Must attain CPR Certification within three (3) months of hire and maintain certification thereafter.
• Tuberculosis (TB) screening required for all direct care staff.

Physical Requirements

• Perform sedentary work requiring exertion of up to 10 pounds of force occasionally and negligible force frequently
• Sit for extended periods while providing services, completing documentation, and attending meetings
• Occasionally walk and stand while conducting client services and participating in program activities
• Perform repetitive hand, finger, and arm movements associated with typing, writing, and electronic documentation
• Lift, carry, push, or pull light objects as necessary to perform essential job functions
• Utilize computers, office equipment, and electronic health record systems throughout the workday

Position Perks & Benefits

• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within
• Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli Snapshot

200 locations 4 states 19 subsidiaries and/or affiliates 5k+ employees

About Brightli

Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Preferred Family Health Care is a Smoke and Tobacco Free Workplace.