Community Health Worker

Western Sierra Medical Clinic, Inc.; California; On-site; USD 42,000 - 52,000; Full time

Job summary

Western Sierra Medical Clinic, Inc. is seeking a Community Health Worker to advocate for patients, coordinate care, and connect individuals with community resources. The CHW will operate across diverse settings to support high-quality, patient-centered care.

The role emphasizes outreach, enrollment assessments, and collaboration with a multidisciplinary team to address social determinants affecting health outcomes. Certification may be provided by WSMC if not already held.

Qualifications

• CHW certification preferred; willingness to obtain certification.

Responsibilities

• Advocate for patients and help them achieve their best health.
• Be a trusted member of the community and serve as a liaison between patients, clinic and community resources.
• Conduct outreach and enrollment assessments.
• Create care plans reflecting patients’ needs and connect them to resources.
• Interface with clinic staff to ensure care coordination and documentation standards.

Skills

Patient advocacy

Community engagement

Care coordination

Documentation

Job description

Western Sierra Medical Clinic is an engaging, enthusiastic, mission driven organization dedicated to providing high-quality primary care to all members of our community. This includes the delivery of evidence-based preventative care, chronic disease management, and addressing urgent care needs as indicated for our pediatric and adult patient population.

GENERAL STATEMENT OF DUTIES

Under the general supervision of the Population Health Manager, the Community Health Worker provides and coordinates patient linkage with resources and care coordination. Western Sierra Medical Clinic’s Population Health Outreach is an innovative program to support and empower identified high risk-high needs patients to improve their health outcomes. The multidisciplinary team (RN, MD, MSWs, LCSWs, and Community Health Workers (CHWs)) works together to support patients and address the social determinants that impact health. These include food, housing, transport, and financial resources.

The WSMC CHW will be a trusted member of the community in which they will work. This relationship will enable the CHW to serve as a liaison between health and social services and the clinic.

Community Health Worker Certification will be offered by WSMC if candidate is not certified.

GENERAL DUTIES

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks and responsibilities. Employees may perform other duties as assigned.

• Advocate for patients and help them achieve their best health.
• Be a trusted member of the community.
• Be a dependent and independent – much of the work will take place in various settings.
• Communicate well with patients, document clearly in the medical record and interface with medical providers to advocate for the patient.
• Conduct outreach and enrollment assessments.
• Create a care plan that reflects patients’ needs.
• Connect patients to resources to meet these needs.
• Serve as a liaison between the community and health and social services.
• Interface well with clinic staff, community and Care Neighborhood team.
• Meet departmental review and documentation standards for work assignment.
• Adhere to the policy and procedures of assigned clinic(s).
• Build and maintain appropriate relationships on behalf of WSMC.
• Support a positive work environment and foster teamwork.