Community Health Worker

Nationwide Children's Hospital; Columbus (OH); On-site; USD 38,000 - 48,000; Full time

Job summary

Nationwide Children's Hospital in Ohio seeks a Community Health Worker to collaborate with clinical staff, linking patients and families to housing, food, utilities, and social services. You will conduct SDH screenings, provide health education, and document interactions in EPIC, while building relationships with community resources and agencies.

Requires a High School diploma, valid Ohio driver's license, and CHW certification within one year.

Qualifications

• High School diploma required; Associate degree preferred.
• Valid Ohio driver's license and auto insurance as required.
• CHW certification within 12 months of employment is required.

Responsibilities

• Links patients to housing, food, utilities and services in collaboration with clinical staff.
• Develops health education programs and reports data on activities.
• Maintains relationships with housing, food pantries, utilities and agencies.
• Performs follow-up calls to confirm linkage and help navigate resources; may accompany to appointments.
• Documents patient interactions in EPIC accurately.
• Keeps informed on trends and prevention efforts for the community.

Skills

Communication skills

Interpersonal skills

Team collaboration

Customer service

Attention to detail

Education

High School Diploma

Associates Degree preferred

Tools

EPIC EMR

MS Word

MS Excel

Job description

Overview

MUST reside in Ross, Pike, or Scioto county.

Overview

MUST reside in Ross, Pike, or Scioto county.

Job Description Summary

Collaborates with clinical and medical staff to provide culturally sensitive one-on-one support and guidance to patients and families with social determinants of health (SDH) needs.

Job Description

Essential Functions

• Links patient and family to essential support services and other needs as identified, in collaboration with clinical staff. Addresses identified SDH needs and improves access to community resources.
• Develops and implements health education programs and materials. Collects and reports data on program activities.
• Establishes and maintains close relationships with housing resources, food pantries, utility companies, government agencies, treatment facilities and other community-based organizations.
• Assists in conducting follow-up calls to patients and families to confirm linkage with identified community resources or services, assess potential barriers, and aids in navigating resources and services. May accompany patients and families to social service appointments.
• Provides appropriate documentation of patient and family interactions in EPIC.
• Remains informed of trends, developments, as well as state-of-the-art prevention efforts and strategies, and general information regarding the targeted community.

Education Requirement

• High School Graduate or equivalent, required.
• Associates Degree, preferred.

Licensure Requirement

Valid Ohio driver’s license and proof of auto insurance as required by hospital policy and position-specific requirements. Must pass motor vehicle background inspection, insurance eligibility, driving qualifications, and training set forth by Nationwide Children’s Hospital and maintain qualification of insurance guidelines.

Certifications

Community Health Worker certification by the Ohio Board of Nursing required or Completion of the Community Health Worker Training Program; certification must be obtained within one year of employment.

Skills

• Effective customer service, communication, and interpersonal skills required for interaction with patients, families, and community providers.
• Ability to work as a part of a team, with diverse populations, (i.e. racial/ethnic, socioeconomic and educational backgrounds), and with healthcare providers in clinical settings.
• Strong attention to detail and organizational abilities required. Sound decision making skills, with the ability to maintain highly confidential information.
• Moderate computer skills required (familiarity with Microsoft Word and Excel, preferable).
• Ability to travel and work flexible hours, including some evenings and weekends.

Experience

• One year of professional experience with a social service agency, community-based program, or health-related institution, required.
• Experience working or volunteering with children or families, required.

Physical Requirements

OCCASIONALLY: Bend/twist, Climb stairs/ladder, Communicable Diseases and/or Pathogens, Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Machinery, Patient Equipment, Pushing / Pulling: 0-25 lbs, Reaching above shoulder, Squat/kneel
FREQUENTLY: Color vision, Depth perception, Driving motor vehicles (work required) *additional testing may be required, Peripheral vision, Standing, Walking
CONTINUOUSLY: Audible speech, Computer skills, Decision Making, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Problem solving, Repetitive hand/arm use, Seeing – Far/near, Sitting

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"