Community Health Worker

Signature Healthcare, MA; Brockton (MA); On-site; USD 45,000 - 60,000; Full time

Job summary

Signature Healthcare in Brockton, MA is seeking a Community Health Worker to support care coordination and smooth transitions for patients and families within the Patient Centered Medical Home team.

The CHW will collaborate with internal and external entities, act as a liaison between patients and the care team, and help close care gaps by connecting to community services and educating patients and caregivers.

Qualifications

• High School Diploma required; an Associates degree preferred.
• Experience as Medical Office Coordinator or Medical Assistant in an ambulatory setting preferred.
• Proficiency with Microsoft Office and general knowledge of electronic medical records.

Responsibilities

• Coordinate care by removing barriers and ensuring smooth transitions for patients and families.
• Liaise between patient and care team to address patient needs.
• Identify and close care gaps; connect to community services; support patient and family.
• Communicate effectively, build relationships, show compassion, and exercise good judgment.
• Familiar with community resources; work as part of a team; self-driven.
• Familiarity with healthcare systems and settings.

Education

High School Diploma

Associates Degree

Tools

Microsoft Office

Electronic Medical Records

Job description

As a member of the Patient Centered Medical Home team, the Community Health Worker will assume responsibilities for the care coordination of patients.

Responsibilities

• The CHW works collaboratively with internal and external entities in order to remove barriers to care and ensure smooth care transitions for patients/families.
• The CHW works with patients to address their needs by the serving as the liaison between the patient and the rest of the care team.
• The CHW will identify and help to close care gaps, access community services, provide support and education to the patient and family/caregivers, and engage the patient in their healthcare.
• Ability to communicate effectively, build good relationships, show compassion and empathy and exercise good judgment.
• Familiarity of community based resources, ability to work as part of a team, self-driven and motivated.
• Familiarity with healthcare systems and settings.

Qualifications

• High School Diploma Required, Associates Degree Preferred.
• Experience as a Medical Office Coordinator or Medical Assistant in an ambulatory setting preferred.
• Proficiency with Microsoft Office, general knowledge of electronic medical records preferred.