Community Health Worker

Johns Hopkins Medicine; Baltimore (MD); On-site; USD 28,000 - 47,000; Full time

Benefits offered by this job

Competitive benefits package

Career growth opportunities

Inclusive work environment

Job summary

Johns Hopkins Medicine in Baltimore seeks a Community Health Worker to connect patients with community resources and coordinate care across home health and hospital teams.

The role emphasizes strong communication, ability to work with diverse populations, and adherence to patient-centered care. English fluency is required; bilingual skills are valued. Competitive benefits and a collaborative hospital environment are offered.

Qualifications

• High school diploma or equivalent.
• Must be able to speak, read, and write in English.
• Prior experience in home health, community case management, public health, or related setting preferred.
• Experience working with community resources, entitlement programs, and third-party reimbursement preferred.
• Bilingual skills highly desirable.

Responsibilities

• Assist patients in connecting with community resources and entitlements.
• Coordinate care with home health providers and hospital staff.
• Document patient interactions and follow up with families.

Skills

Chronic health knowledge

Behavioral health understanding

Motivational interviewing

Patient engagement

Communication

Team collaboration

Documentation

Microsoft Office

Flexibility

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

What Awaits You:

• Opportunities for Career Growth – Build a meaningful career with access to professional development, mentorship, and advancement pathways.
• Collaborative and Inclusive Environment – Work alongside a diverse team of professionals who value mutual respect, innovation, and teamwork.
• Comprehensive Benefits Package – Take advantage of a competitive and affordable benefits program that supports your health, financial security, and overall well-being.

Community Health Worker

EXPERIENCE / REQUIREMENTS

• High school diploma or equivalent required.
• Must be able to speak, read, and write in English.
• Prior experience in home health, community case management, public health, or a related setting preferred.
• Experience working with community resources, entitlement programs, and third-party reimbursement preferred.
• Bilingual skills highly desirable.

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong understanding of chronic health conditions, behavioral health, and strategies that support self-management.
• Excellent customer service, organizational, and follow-up skills.
• Skilled in motivational interviewing and patient engagement techniques.
• Ability to communicate confidently and effectively with patients, families, physicians, hospital staff, and other members of the health care team.
• Demonstrates professionalism, creativity, discretion, diplomacy, and persistence when working with diverse populations and stakeholders.
• Strong verbal and written communication skills, with the ability to document clearly and communicate effectively by phone, in person, and through electronic systems.
• Proven ability to work collaboratively in a team-based, interdisciplinary environment.
• Able to present information clearly to patients, families, hospital staff, health care providers, and community partners.
• Strong interpersonal skills with the ability to build relationships, support collaboration, and contribute to problem-solving across teams.
• Flexibility to work varying hours as needed to meet department requirements.
• Comfortable navigating information systems and moving throughout the hospital environment as needed.
• Proficient in Microsoft Office applications, including Word, Excel, and Outlook.

Salary Range: Minimum 20.52/hour - Maximum 33.88/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.