Community Health Worker

Western Maryland Area Health Education Center; Cumberland (MD); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Health, prescription, dental, AD&D, &

Life insurance

403(b) retirement plan

Generous leave and holidays

Job summary

Western Maryland Area Health Education Center in Cumberland, MD is seeking a Full-Time Outreach Specialist to connect underserved individuals with vital healthcare and social services. You will engage communities, provide education on insurance options, and help navigate resources to improve health outcomes.

Responsibilities include conducting outreach at centers, homes, and events; maintaining confidential records; partnering with local organizations; and reporting on activities.

Qualifications

• High School Diploma or equivalent.
• Valid driver's license.
• Experience in community-based work or with underserved/diverse populations.
• Strong communication, empathy, and advocacy skills.
• Knowledge of local healthcare and social service resources.
• Certification as a Community Health Worker (or willingness to obtain).
• Experience in case management, peer support, or social services.
• Bilingual skills (if applicable to the community’s needs).
• Ability to use written and oral communication effectively.
• Ability to work independently and as part of a team.

Responsibilities

• Prioritize and complete all Paycom responsibilities in a timely manner.
• Build trusting relationships with individuals and families in need of support.
• Conduct outreach in various settings, including outreach centers, homes, shelters, on the street, and community events.
• Engage individuals in conversations about health, wellness, and available resources.
• Provide education on topics such as health insurance, chronic disease management, mental health, substance use recovery, and beyond.
• Assist individuals in understanding their health insurance and health care options, including preventive care and treatment services.
• Advocate for and connect clients to needed services.
• Provide follow-up support to ensure continued engagement in care and services.
• Partner with local organizations to address healthcare and social services gaps.
• Attend outreach events, distribute materials and report on activities.

Skills

Communication skills

Empathy

Advocacy skills

Driver's license

Independent work

Teamwork

Microsoft Office

Google Apps

Education

High School Diploma or equivalent

Community Health Worker Certification

Tools

Microsoft Office

Google Apps

Job description

Job Details: Job Location: Cumberland, MD 21502, Position Type: Full Time, Salary Range: $17.34 - $24.01 Hourly, Purpose: Connect individuals to essential healthcare and social services to improve health outcomes with a focus on underserved populations, including those impacted by substance use, mental health conditions, and social determinants of health such as housing and employment challenges. This role involves community outreach, health education, and resource navigation in collaboration with local service providers, community-based organizations, and government agencies.

Responsibilities:

• Prioritize and complete all Paycom responsibilities in a timely manner
• Build trusting relationships with individuals and families in need of support
• Conduct outreach in various settings, including but not limited to outreach centers, homes, shelters, on the street, and community events
• Engage individuals in conversations about health, wellness, and available resources
• Provide education on topics such as health insurance, chronic disease management, mental health, substance use recovery, and beyond
• Assist individuals in understanding their health insurance and health care options, including preventive care and treatment services
• Advocate for and connect clients to needed services
• Provide follow-up support to ensure continued engagement in care and services
• Partner with local organizations to address healthcare and social services gaps
• Attend outreach events, distribute materials and report on activities
• Maintain accurate records of interactions and referrals
• Track client progress and service outcomes to support program evaluation
• Ensure compliance with confidentiality and ethical standards
• Staff Outreach Center as needed and assist consumers with outreach center services
• Attend required staff meetings, training courses and workshops
• Handle confidential and sensitive information with care and integrity
• Other duties as assigned

Qualifications:

• High School Diploma or equivalent
• Valid driver’s license
• Experience in community-based work or with underserved/diverse populations
• Strong communication, empathy, and advocacy skills
• Knowledge of local healthcare and social service resources
• Computer literacy skills, including the Microsoft Office Suite and Google Apps
• Certification as a Community Health Worker (or willingness to obtain)
• Experience in case management, peer support, or social services
• Bilingual skills (if applicable to the community’s needs)
• Ability to use written and oral communication effectively
• Ability to work independently and as part of a team
• Available to work evenings, weekends, and travel regionally as needed

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Frequently sit and walk
• Talk and hear
• Drive a motor vehicle
• Use hands and fingers to feel, handle or operate objects, tools or controls
• Reach with hands and arms
• Occasionally lift/move up to 30 pounds

Specific vision abilities required by this job include close vision and ability to adjust focus.

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Salary is subject to grant guidelines and is based on education and experience.

Excellent benefits package includes family and individual health, prescription, dental, accidental death and dismemberment, and life. 403(b) retirement plan with employer contribution (negotiated annually with the board of directors).

Generous leave includes 8 hours of Annual Leave (available for use after 6 months of employment) and 8 hours of Sick Leave earned per month. Plus, an additional 40 hours of Personal Leave and 15 paid holidays per year.