Community Health Team Lead & Program Coach

Trinity Health; Hartford (CT); On-site; USD 65,000 - 80,000; Full time

Job summary

Trinity Health in Hartford, CT is seeking a CHW Supervisor to provide supervision, coaching, and direct support for a team of Community Health Workers focused on improving health outcomes and reducing disparities. You will guide daily operations, performance, and program alignment with clinical care.

You will lead staffing, training, and performance processes, collaborate with leadership, and design interventions for integration into clinical care.

Qualifications

• High school diploma or equivalent.
• Five (5) years of experience as a Community Health Worker. Paid and non-paid experience/internships are accepted as experience.
• Must have previous experience with managing people, program, or a project.
• Must complete CHW Supervisor training within 6 months of employment.

Responsibilities

• Daily operations & the oversight of CHWs including hiring, training, professional development, performance evaluations, and onboarding/offboarding.
• Coordinate staff scheduling & assignment; review & approve administrative functions (time, payroll, expense).
• Work in collaboration with department leadership to monitor program performance, quality improvement, and service delivery.
• Work internally to align programs, workflows, and referral processes.
• Provide leadership and guidance on best practice techniques to CHW staff.
• Implement departmental plans & priorities identified by accountable leaders.
• Assist with the design and evaluation of CHW interventions including the integration in clinical care.
• Promote CHW services within the health ministry and community through ministry and community events, speaking engagements, inter-departmental meetings, in-services, and distribution of program materials.
• Effectively communicate goals, standards, program expectations, service performance & how the work serves Trinity Health objectives.

Skills

Supervision

Coaching

Team leadership

Staff scheduling

Program management

Education

High school diploma

Job description

Trinity Health in Hartford, CT is seeking a CHW Supervisor to provide supervision, coaching, and direct support for a team of Community Health Workers focused on improving health outcomes and reducing disparities. You will guide daily operations, performance, and program alignment with clinical care.

You will lead staffing, training, and performance processes, collaborate with leadership, and design interventions for integration into clinical care.